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Posted on Apr 16, 2009
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My UF7100 fax machine is saying E04-01 and is not recieving faxes. Can anyone tell me what it means?

  • peter_mckenz Apr 16, 2009

    Nice one. Thanks waynechurch!!

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1 Answer

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  • Expert 300 Answers
  • Posted on Apr 16, 2009
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The fuser is faulty (it's not reaching the correct temperature) you require a replacement. Unfortunately it's not a 5 minute job to replace.

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The message means:

407 No confirmation from the receiving station for the
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Wait a few minutes and send again.

This can mean 2 things

1) you have not set your fax machine to recieve faxes

2) you need to have your fax machine serviced because the part that makes it pickup a fax has malfuctioned

Clean all paper paths with paper path cleaner.
Unplug and then after 10 seconds replug the fax machine and do a test recieve for it

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Same problem

press the setup button and scroll down to tools.
in tools there should be an option that says run fax test.
that would give you a printed page as to which part of the hardware of the printer or the fax line failed.

What your error code means is(look below)

Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
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Fit a new ink cartridge. Dave....Ulster Ireland.
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