I bought my Asus A636 PDA over a year ago, in Europe. I am now in New Jersey, and the PDA tends to switch off (and terminate whichever program is running, especially Destinator), after a few minutes. I am looking for either a solution to this problem, or else a suggestion of a location (maybe in New York) where I can take the PDA to be diagnosed.
There is a problem with the battery cover switch. You should use a contact cleaning liquid spray or, if you are good in hardware, you can open up the PDA and solder a small capacitor in parallel with the switch. I did that yesterday, then I started iGO 2006 Plus and pressed several buttons. Everything was great, but I wasn't satisfied yet. I switched the hold button and started to hit the PDA dropped it on the table etc. When I had switched the button to unhold, surprise... the software was running. Problem solved! I have called a friend of mine and already modified his unit too. Cheers and good luck!
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Since 2000/1/1 onwards
Since 2002/2/1 onwards
Portable PC (Degatto PC)
Since 2001/1/1 onwards (3 year warranty) Prior to 2001/1/1 (1 year warranty)
CD /DVD /CD-RW /DVD-RW Drive
3 year warranty coverage on ASUS' full system. Applicable only to components with genuine ASUS label sticker installed on ASUS Server. Warranty period is determined by the serial number on ASUS Server.
Since 2003/2/18 onwards
I recalled a problem a few years ago with my PDA and the solution (from Palm while still under warranty) was to do a HARD RESET of the unit.
Please note that a hard reset will wipe clean all memos and other information stored in your PDA. Make sure you HOTSYC your PDA before doing a hard reset. It will reset the unit back to its original factory setting. The way to accomplish this is by holding down the on/off switch while pressing the reset button on the back of your PDA. It will respond back by asking if you really want to reset (yes or no).
I did this and now I can turn off my PDA without worrying about it coming back on. Now all I have to do is figure out what in the old config (that's now backed up on the desktop backup) is freaking out the PDA and causing it to not turn off. Chances are it's a software that was recently added.
Here is an easy proposal for troubleshooting. Did you push the ON/OFF button for a few seconds? Did you switch the battery and wait between switching a few minutes?
If the pda doesn't work after this troubleshooting you should go to a Service partner because there could be a hardware problem.