This tv just went totally black and only had sound. it was still under warranty when i contacted the manufactuer. they requested me to return the tv and they would either fix it or send me a new tv. it took 6 months to get some information about the status of the tv. they were to send me a new tv, and then Olevia went out of business and now i am stuck with nothing. they were supposed to returm the broken tv, but haven't yet. no one should ever buy this brand ever, no matter how cheap they are. i would like to at least get a replacement for the damaged one. the company has been very rude when contacted and clain they cannot exchange or replace my tv cause there are more left. i am just stuck with a broken tv and a bill that was almost paid when the tv broke.
I feel your pain. We in the service industry see this every day with those off brand sets that are sold at discount stores of which I cannot say. Please stay with brands you have heard of most of your life and you stand a better chance of getting a resolution to a problem with it.
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