Royal VF1000MX Shredder Logo
Posted on Sep 15, 2007
Answered by a Fixya Expert

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Shredder that sounds but doesn't feed

I haven't used my shredder for a long time and used it extensively yesteday....for junk mail (credit card applications) full envelopes and shredded these. now it sounds but doesn't feed....is it fixable?

  • 5 more comments 
  • Anonymous Apr 04, 2008

    Shredder turns on, makes motor noise, all lights come on, shredder blades don't move in forward or reverse.

  • joyful57 Jun 06, 2008

    moter running but wont feed

  • Anonymous Jun 30, 2008

    Paper will not go thru the blades, Just sits on top of the shredder

  • Anonymous Jul 15, 2008

    Same as problem above. Feeds but won't shred

  • h11195804 Jul 23, 2008

    wheel that first connects to the metal turn screw is stripped. can I order another part for it and repair it???

  • golfmom884 Aug 03, 2008

    there was a jam we were able to remove the wad of paper causing the jam lights light motor ok but the gears are not moving

  • KatPal Aug 25, 2008

    Per postings under "Motor runs both forward and reverse, but...", no replacement parts are available for the Fellowes P600C-2 shredder. The common problem noted is a broken drive-gear tooth, which is exactly what I found inside mine.

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  • Expert 102 Answers
  • Posted on Mar 02, 2008
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Sounds like you probally have a stripped or broken drive gear. Contact manufacturer for parts availability.

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  • Posted on Sep 20, 2008
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My Royal VF1000mx crosscut paper shredded would not feed. I removed all jammed paper I could see. The green "auto" feed light would go on, but no grinding or turning of gears would occur. I put some shredder oil in the paper feed slot. Now the "auto" green light goes on and the gears are turning, but they are not pulling in any paper, credit card, or CD. The auto reverse light goes on for a second or two when I put the switch to reverse, but the paper, card, or CD is not pushed out either.

Also, I cannot locate my manual. Is there some way I can download another one?

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Free motion, but can't find the cover fotr the feed dogd

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The fake credit cards that show up in junk mail are perfect for this.
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Modle AS662C year old, moderatly used. I just tried to use it and it will not feed the paper. It sounds like it is working but nothing is happening! Last thing shredded was one credit card. What could be...

I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

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JAMMED SHREDDER

if you have reverse, run reverse.
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Shredder seized up, i think.

I found a site that sells these things and looked at the specs for a newer one. That's where I saw that you're supposed to oil them once in a while. Never had. Oiled it. Worked great, instantly! Figured it probably needed more oil. Oiled it really really well. Shorted it out. Now it's junk.
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Please ... unplug your shredder before doing this.

It sounds like you were on the right track picking paper out of the gears. The problem is that the paper can get really jammed up in there, especially when you use the reverse.

I found that I needed to use a combination of a small screwdriver with at least a 3 inch long blade to push the jammed paper through. The I use needle-nosed plyers to pull the paper through the other side.

Hope this helps. Please let me know if it does.

Blessings,
-- Wes (wcbyers)
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Shredder won't shred any more.

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.
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