I haven't used my shredder for a long time and used it extensively yesteday....for junk mail (credit card applications) full envelopes and shredded these. now it sounds but doesn't feed....is it fixable?
My Royal VF1000mx crosscut paper shredded would not feed. I removed all jammed paper I could see. The green "auto" feed light would go on, but no grinding or turning of gears would occur. I put some shredder oil in the paper feed slot. Now the "auto" green light goes on and the gears are turning, but they are not pulling in any paper, credit card, or CD. The auto reverse light goes on for a second or two when I put the switch to reverse, but the paper, card, or CD is not pushed out either.
Also, I cannot locate my manual. Is there some way I can download another one?
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Your Fellowes shredder goes into thermal overload when it tries to digest the credit card. You will have to expose the mechanism and pick out the jammed plastic bit by bit. Despite advertising claims to the contrary, shredders cannot handle credit cards and plastic coated material. I have a Royal that claims "10X" capacity which translates into one "X" at a time with frequent pauses for cleaning out shredded material. I also have a Sylvania shredder which claims "9-sheet" capacity.That translates into one sheet at a time with frequent pauses to remove clumps of shredded material.
Set the stitch length to 0, stitch selector to straight stitch. Find a thin piece of plastic or cardboard and punch a smooth hole in it for the needle to go through. Tape the plastic over the feed dogs with the hole aligned under the needle, and you should be good to go.
The fake credit cards that show up in junk mail are perfect for this.
You are exceeding the capacity of the shredder. Regardless of the capacity claimed, most of the common office shredders can handle only a few sheets of paper at a time. As for credit cards, they will destroy your shredder quickly because they are simply too tough to handle.
I was having the same problem with my shredder. I called
customer service; I was informed it was the gears on the inside of my shredder.
My shredder is no longer under warranty. However, she is mailing me out the
part I need for a small fee. Their customer service number is 1-800-327-8508 in
the USA and international only 1-310-793-5650. I do hope this help you!
I found a site that sells these things and looked at the specs for a newer one. That's where I saw that you're supposed to oil them once in a while. Never had. Oiled it. Worked great, instantly! Figured it probably needed more oil. Oiled it really really well. Shorted it out. Now it's junk.
Please ... unplug your shredder before doing this.
It sounds like you were on the right track picking paper out of the gears. The problem is that the paper can get really jammed up in there, especially when you use the reverse.
I found that I needed to use a combination of a small screwdriver with at least a 3 inch long blade to push the jammed paper through. The I use needle-nosed plyers to pull the paper through the other side.
I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.