Question about Monarch 9855 Thermal Printer
Ribbon has no tension it doesnt seem to roll up onto the spindle after the printhead.
Your printer is not correctly configured for ribbon. Download the manual located at ftp://www.servisource1.com/user_documentation/9855/9855oh-ae.pdf
Go to chapter 4-1 to see the map of the menu system and change your printer to ribbon yes.
Make sure that your printer is loaded with supplies and the ribbon is set up correctly, as well as slack taken out.
You may see a couple of labels not print well, but after that, you shold have proper tension and good print. If you notice a lot of ribbon wrinkle, you probably need to reload your ribbon or adjust the tension bars.
This should resolve any issue you have with the ribbon.
Posted on Feb 06, 2008
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