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Question about Sony Playstation 3 (PS3) Console

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Repairing Playstation 3

The console was knocked off the end table and fell onto the floor. There is minimal cosmetic damage to the front right corner (bent plastic). The game still works, however the eject button does not, leaving the game stuck inside (a rental to boot). We sent it to Sony for repair & they returned it without touching it stating "Extensive Damage". When we called they said they do not have the ability to repair PS3 at this time, but may sometime in the future. Is this right?!! A $700 system that can't be repaired? It's only a few months old, any suggestions?

Posted by cruark on



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Cruark Something funny in Sony's response but I wont get into game console red tape. Several options, I commend you for attempting to tell Sony the legal reason of what happen. Most would say it was a store packaging error while shelving there floors and you were unaware of it {wink}. Here is some options, You may want to attempt to buy a broken one on eBay and use the shell on yours and the pieces of the eject button also. {make 1 good one out of 2} Some people like to buy the differant colored cases and you can do that also which would replace your case meaning you have to open it up but since Sony doesnt want to help anyways what will it matter. You can also open it up and see what minor repairs you can do with just a visual. Either way, hope these Ideas help.

Posted on Sep 19, 2007


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