PANASONIC Microwave Inverter #NN-SD697S. Everything works except the START button. Works sometimes, and not other times. Checked outlet, all was good.

William Miller

• 9179 Answers
• Posted on Dec 02, 2008

SOURCE: control panel buttons on my

You have a failed membrane keypad.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

The best place to order Panasonic parts is Tritronics. You can also call them at 866-779-5835.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

Feel free to contact me directly (and please remind me of your model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

SOURCE: Panasonic Microwave SD697S quit cooking and has

HI, this will require the skilled hands of a qualified Panasonic tech. The damaged part here is the Magnetron assembly. this is a very sensitive part that creates radiation and the heating process as well. you will need to replace this device asap if possible...

thank u
rate me!!!

Kelly

• 3740 Answers
• Posted on Sep 10, 2010

SOURCE: Hi, I have a Panasonic

Hi Judith, I am Kelly

If this has a 1 year warranty it is time to make that call.

Otherwise see this link about H97 or H98 codes: http://www.applianceaid.com/micro_faultcodes.html#panasonic

There are a few things that can cause the problem, none of them cheap repairs. The Magnetron filament, Control board and Inverter are the top 3 other than a losse connection.

I tried running the Model number NN-SN9688 and it does not cross. See Panasonic link here: http://www2.panasonic.com/webapp/wcs/stores/servlet/PNAEndecaSearchCmd?N=779832097&Ne=&No=0&Nr=12001&Ns=&Ntk=SupportSearch&URL=vSupportSearch&cmTag=true&catalogId=11017&storeId=15001&cm_sp=SiteSearch-_-SupportSearch-_-SupportHome&Ntt=NN-SN9688&x=28&y=20

I did not go to Panasonic Global and try other countries. I just did a USA search.

Thanks for choosing FixYa.

Kelly