Question about Brother HL 5250DN Laser Printer
We have 11 brother printers in our office and we are having the same recurring problem. The toner light and the drum light are staying on even when the toner cartridge and drum was replaced, and the printer was non-operational. However a local printer company was able to reset one of the printers fixing the problem, but they will not divulge the information and was wondering would anyone know how to do this as this is a common problem with these printers.
After replaceing the drum keep front panel open while holding down the go button. Once all lights turn amber release go button.
If you close the panel the reset does not work.
Posted on Jun 09, 2008
Open the front like your going to replace the toner/drum remove the drum then press the "GO" button and hold for 6 to 10 sec and all the lights will light up then release the button put the drum back in and close the machine up this should resolve the problem. make sure you test print could have a few print smears but will go away after about 5 pages. hope this helps. Ted
Posted on Dec 12, 2008
All right, I'm going to take a major hit here. EVERY toner and drum unit comes with INSTRUCTIONS how to reset the counters. Your local company did you a favor the first time. I don't know what business your in, but let me know so I can call you consistently for your free but OBVIOUSLY knowledge that is COMPLETELY without value. Since you've obvioulsy thrown the instructions away, they are on the Brother website. HINT: leave the front cover open. If you wish, you may personally lambaste me at: [email protected] Ed Paulinski
Posted on Sep 17, 2007
The toner cartridge on you machine has a gear mechanism on the side set to reset the toner when its new. Its basically to stop the refillers just refilling the toners. The local repairer has just rewound the gear to the right spot. I have done this myself as I'm a repairer myself. As you have 11 printers do not interchange toners as it confuses the printers as to how much toner is catually left. The drum reset should be in the box with the new drum. With the Brothers it usually involves holding down the button while powering on.
Posted on Jan 21, 2008
Have lines running on printed paper
Posted on Feb 05, 2013
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