Setup I have had this scanner for a number of years and it was working perfectly until I had to clean my hard drive. The CD autorun informs me that the Twain driver is not installed and I don't know why. I did have earlier version of Windows when I first installed the scanner. I now have XP professional and it won't load the program correctly for it to run. Can you help?

Hello, Your system is affected with virus. Try to system restore in earlier date. Follow the step How will you confirm? Follow the steep. Press win key +R >type gpedit .msc andsoon an windows will open. Press win key +R>ms config and soon an windows will open. Press win key + R REGEDIT an windows will open soon. Go to tools option >folder option >view>check onshow hidden file Check off hide protected operating system file Check off hide extension known type file. BUT still there are no hidden file in drive C: Think your computer has affected by serious virus. >start>program>accessories>system tools >systemrestore >set earlier date. If you have the strong virus you can not do that,then you should better to copy your data if necessary follow step>set your hard disk in another computer.before install be ensure that .another pc is well condition. >show hidden folder can see all system file >can opentask manager>run type ms config >enter, it will be open windows>runtype gpedit.msc> enter, it will be show.>run type regedit enter ,it willbe open .think your another pc run in ok condition. Then type gpedit.msc andhit >administrative templates>system>turn off auto play>selectenable>click down arrow >select all drives. SET IT FROM BOOTH SIDE BECAUSE THERE ARE TWO SIDES >Gotools> 1 folder options>views>check on show hidden files andfolders>2 check off hide extension >3 check off hide protected. Now auto run program off. You can see and delete easily, allthe hidden unnecessary file and auto run file. Now install virus affected hard disk in this pc and startDONT LET DO SCAN .Explore Your all new partition select (DONT CLICK ON )only by draging the autorun/recycler/system volumeinformation and delete it. Don't do thesystem drive for ensure r click on my computer >manage>diskmanagement>identify system drive >and system drive letter>It will bewritten SYSTEM. Now You can copy your file and store in another drive whichwould be formatted emediate.And you canformat drive one after one and transfer all the file to the formatted drive.Switch off the pc and put your pc again and install your os and set the pcsame way Then type gpedit.msc and hit >administrativetemplates>system>turn off auto play>select enable>click down arrow>select all drives. If you did not have the cd rom , you should create abootable flash. follow the bellow link. http://articles.techrepublic.com.com/5100-22_11-5928902.html If you want remove manually 1st http://amiworks.co.in/talk/how-to-remove-new-folderexe-or-regsvrexr-or-autoruninf-virus/ If you want remove manually Autorun virus 2nd http://www.wikihow.com/Remove-Autorun-Virus-from-Hard-Disk-Drives You want to save your data download http://www.hiren.info/bootcd-on-usb-disk Burn cd with the ISOfrom image burning option and restartpc, cd will start soon, http://www.windowsreinstall.com/articles/bios/ for BIOS SETUP and gomini windows and delete system volume information and RECYCLERfrom all driveexcept "C" drive. Because Heart Of Castle.If can not remove downloadbootable f cecure, http://www.techmixer.com/free-f-secure-rescue-bootable-cd-to-clean-virus-and-malware/ b> And write the ISO and boot from CD at the start time.SET THE BIOS SETUP for BOOT FROM CD http://www.windowsreinstall.com/articles/bios/ DONT USE KAV becauseit will delete your windows file Now you will install and just delete C drive and create Cdrive same andinstall. Installation guide WIN XP http://www.windowsreinstall.com/articles/bios/ http://www.microsoft.com/windowsxp/using/setup/winxp/install.mspx VISTA http://vistaultimate.windowsreinstall.com/repairstartup/repairstartup.htm If you need more information, reply me soon. Thanks

Insert the CD in the CD/DVD drive.
ON your keyboard, press and hold the button with a Windows icon on it (like a wavey flag). Keeping the Windows button pressed, press the E button. This opens Windows Explorer.
You can also right-click on the Windows start button at the bottom left of the screen and select Explore.
In the Explorer window, double-click on the CD/DVD drive to see the files on the CD. You need to find a file which may be called SETUP or INSTALL or there may be a file called AUTORUN. Try double-clicking on the SETUP or INSTALL file. The AUTORUN file holds information about which file to run when the CD is first inserted into the drive.

Be advised that the games you are trying to install are quite old and may not work with Windows 7.

Hi there,

A clean installation consists of removing all data from your hard disk by repartitioning and reformatting your hard disk and reinstalling the operating system and programs to an empty (clean) hard disk. For more information about important things to consider before you partition and format you hard disk and how to partition and format your hard disk by using the Windows XP Setup program, click the following article number to view the article in the Microsoft Knowledge Base:
313348 (http://support.microsoft.com/kb/313348/ ) How to partition and format a hard disk by using Windows XP Setup program To perform a clean installation of Windows XP, follow these steps:

1. Back up all important information before you perform a clean installation of Windows XP. Save the backup to an external location, such as a CD or external hard disk.
2. Start your computer from the Windows XP CD. To do this, insert the Windows XP CD into your CD drive or DVD drive, and then restart your computer.
   
   Note To boot from your Windows XP CD, the BIOS settings on your computer must be configured to do this.
3. When you see the "Press any key to boot from CD" message, press any key to start the computer from the Windows XP CD.
4. At the Welcome to Setup screen, press ENTER to start Windows XP Setup.
5. Read the Microsoft Software License Terms, and then press F8.
6. Follow the instructions on the screen to select and format a partition where you want to install Windows XP.
7. Follow the instructions on the screen to complete the Windows XP Setup.
   

Post back if it is not working we will be happy to help you.
Thank you.
Cheers!!!

hello,
the CD is getting stuck inside,
this is a mechanical problem,
there is a ruber stap on the dvd, that makes it open, this is probably worn away, and the wheels are slipping on it.
you might just try, using a cotton bud, put in and give a good clean around, it might just be dirty

Dear i have send some information of installing by the diablo2.
if you can read it see it and install it and enjoy.
Thanks.

Nothing easier. Just insert the first Diablo 2 cd (the installation cd, it says so right on Diablo 2 cd cover). Autorun from Diablo 2 will start. It should look like the picture below:

(picture with autorun with setup from Diablo 2)
You will see as in the screenshot provided above, that there are only three installation options for Diablo 2. These are:
Single Player (this is a small install, meaning 500Mb small – it will install only what is necessary for the game to run off the hard drive),
Multiplayer (the so called medium installation size: 900 Mb . Choose this option and the setup will install everything to the hard disk, all without the cinematic. For this you will be asked for the cinematics disc), and
Full (full installation at only 1.5 Giga Bytes – Installs everything you need to play the game, however you will still be asked for the CD for authentication purposes ).
Choose whatever fits for you. Enjoy Diablo 2.

Not sure if you are using the Add printer in Windows to install printer software or letting the CD autorun and self-install.

Best thing might be to start clean. That is, delete the printer icon from the printer list (Printers and Faxes screen). Then go to Control panel Add/ Remove programs and remove all applications relating the HP all-in-one. Disconnect the Printer cable (USB or LAN) and then re-intall CD setup.

Follow the prompts and connect the printer back when asked. Wait until the full install is complete.

I believe that Windows is having an issue with the information in the autorun.inf file.

The entire sequence is initiated when the "disk change notifcation" polling discovers a new disk in the CD or DVD ROM drive. Then, if the "Auto insert notification" feature is enabled (it is by default), Windows checks in the new disk's root directory for the existence of an "autorun.inf" file. If found, Windows then reads and follows the specific instructions this file defines. If no autorun.inf file is found, then Windows refers to the new disk by its serial number and executes the default actions associated with the (data or audio) content on the disk.

My suggestion would be to delete the autorun.inf file as it is not needed.

plug in the usb cable, the broad end to the pc and other end to ur scanner, power on it, a new hardware found massage bubble will pop up from the taskbar (the bar where date & time is displayed) then a window searching for driver will displayed, insert the installation disk that comes with ur scanner and click next, nex, untill a rotating magnifier is displayed, then the drivers will be install automatically, then install the required applications by double clicking on ur cd/dvd drive where ur cd is inserted (if ur installer doen't autorun) and follow the onscreen instructions.

Try to disable the antivirus and run the setup again

You should have the cd's that came with the printer and scanner, put it in the cd or dvd drive it should autorun follow the online screen restart if necessary. if the cd does not autorun browse to the cd drive root there you will have the setup.exe or associated setup application just run it.