I have a similar web cam and its working fine ...its not that great in quality ..but I have no problems...try to reset settings on default or ...see if it isnt the optical setting from the cam ...if not ...it might be the operating system ..Im not sure they work on vista ..anyway ...let me know if you want to contact me on yahoo to send you a copy of my driver and try a re-installation remember ..I use it on xp sp3
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what operating system are you running?
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