I have the HP15 and HP 78 cartridges installed and I'm still getting that message. Wrong black cartridge installed.I have the HP15 and HP 78 cartridges installed and I'm still getting that message. Wrong black cartridge installed.
AnonymousApr 23, 2008
I have the same problem. telling me I have the wrong color cartridge installed.I have the same problem. telling me I have the wrong color cartridge installed.
I have somewhat of the same problem....only my color cartridge - screen on printer says "Insert Color Cartridge" except there is one installed and it is fairly new. I have somewhat of the same problem....only my color cartridge - screen on printer says "Insert Color Cartridge" except there is one installed and it is fairly new.
AnonymousApr 28, 2009
Correct color cartridge is installed but the V40 keeps telling me to remove and check the color cartridge.
Correct color cartridge is installed but the V40 keeps telling me to remove and check the color cartridge.
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Many brand name printer cartridges have a code that tells the printer they are a new cartridge. Once the cartridge is empty it will never again tell the printer that is it new.
You can refill the cartridge but it will continue to tell the printer that it is empty.
You say you "had my ... cartridges refilled today" so I suggest you go back to the folks who refilled them and ask them for suggestions.
Otherwise, purchase off-brand cartridges that won't tell the printer they're empty and keep refilling them as needed.
Another approach: purchase a new printer that won't give you this problem. I refill my Lexmark cartridges without any problems.
I'm not sure if this will help but I aligned my cartridge's 5 times then the red exclamation point light stopped to do this hit the setup key #5 (maintenance) then hit # 2 follow instructions... to print full menu settings ..setup #1 then # 4 follow instructions
I got same message: Remove and check black cartridge.
I got message: Remove and check black cartridge. What should I do?
I have the HP15 and HP 78 cartridges installed and I'm still getting that message. Wrong black cartridge installed.
I have the same problem. telling me I have the wrong color cartridge installed.
I have somewhat of the same problem....only my color cartridge - screen on printer says "Insert Color Cartridge" except there is one installed and it is fairly new.
Correct color cartridge is installed but the V40 keeps telling me to remove and check the color cartridge.
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