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Question about HP OfficeJet V40xi InkJet Printer

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Hp officejet v40 printer

Keeps telling me wrong black cartridge installed, but i'm using the one that came with it, what # should it be

Posted by flyby on

  • 4 more comments 
  • Anonymous Apr 03, 2008

    I got same message: Remove and check black cartridge.

  • misha70 Apr 03, 2008

    I got message: Remove and check black cartridge. What should I do?

  • Mike Segreti Apr 06, 2008

    I have the HP15 and HP 78 cartridges installed and I'm still getting that message. Wrong black cartridge installed.

  • Anonymous Apr 23, 2008

    I have the same problem. telling me I have the wrong color cartridge installed.

  • myers7225 Mar 15, 2009

    I have somewhat of the same problem....only my color cartridge - screen on printer says "Insert Color Cartridge" except there is one installed and it is fairly new.

  • Anonymous Apr 28, 2009

    Correct color cartridge is installed but the V40 keeps telling me to remove and check the color cartridge.


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  • 113 Answers

HP15 - Black
HP78 - Color

Posted on Mar 03, 2008

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Related Questions:


Trying to reload color cartridge.

Many brand name printer cartridges have a code that tells the printer they are a new cartridge. Once the cartridge is empty it will never again tell the printer that is it new.

You can refill the cartridge but it will continue to tell the printer that it is empty.

You say you "had my ... cartridges refilled today" so I suggest you go back to the folks who refilled them and ask them for suggestions.

Otherwise, purchase off-brand cartridges that won't tell the printer they're empty and keep refilling them as needed.

Another approach: purchase a new printer that won't give you this problem. I refill my Lexmark cartridges without any problems.

Black ink cartridge not installed correctly on hp v40

You may try to remove and reinstall the Black cartridge. Be sure it is properly lock in place on the cartridge holder.

Hp officejet v40 printer

I'm not sure if this will help but I aligned my cartridge's 5 times then the red exclamation point light stopped to do this hit the setup key #5 (maintenance) then hit # 2 follow instructions... to print full menu settings ..setup #1 then # 4 follow instructions

Needs to buy a toner cartridge for HP v40 printer. what number ?

Part number for color C6578DN.
Part number for Black C6615DN

You local shop should have more types of part number.
eg, twin packs, colour plus, high yield etc etc

HP Officejet T45 keeps telling me I have the wrong Ink Cartridge

Clean the cartridge contacts and the printer contacts as shown here.

Bob Headrick, Microsoft MVP Printing/Imaging


I just installed a new black ink. The error message keeps on saying wrong color cartridge installed. I replaced with the correct one for my officejet v40. Black 15.

did you try changing the color cartridge too? I had problems with ink cartridges that were not HP cartridges.( not made by HP but some other co.)
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