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Question about Samsung Napster YH-920 MP3 Player

3 Answers

Napster 1 gb mp3 player

My mp3 player does not turn on ...it says boot error...what can i do ?

Posted by charles62 on

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3 Answers

Anonymous

1-800-839-4210
RMA

Posted on Feb 09, 2008

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I would recommend you to do a firmware upgrade for the device...

www.support.napster.com

look for the napster mp3 player firmware upgrade...

Posted on Jan 22, 2008

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Anonymous

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Sorry I'm reading your post so late. If you still are trying to turn on the player & can't, try carefully taking the back off and unplugging the battery from the hard drive for a few seconds. I had a similar problem & this rebooted it just fine. The battery probably needs to charge for awhile too. Hope this helps.
DD

Posted on Jan 20, 2008

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Format Error

Hi!

Are other songs except the ones you downloaded from napster working?
Please see this link for details regarding the error--

Philips Go Gear

Do rate the solution and please ask for further assistance if needed.

Thanks
Rylee
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My mp3 player

sometimes when you have a new mp3 player that has not been used it has to format itself, this is normal AS LONG AS THERE IS NO MUSIC already on it
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Insignia player + Napster + Vista SP1 = headache!

Yay for Vista :(

Here are a couple of options:

1) Try uninstalling the device driver and then reconect the player to re-install the driver.

2) Try re-installing Napster, or look for an update to Napster since this may be a common bug that Napster is aware of and has fixed.
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Can't add new songs

1) Make sure the file type is compatible with the player
2) make sure the files do not have DRM encryption - BearShare, Napster, etc all have DRM-encrypted files
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Error with Napster

http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=70,E=0000000000295074190,K=561,Sxi=1,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(7931),Kb=ww_english_add
To use an MP3 player with online music subscription services, the following is needed:
  • A specific application from the online music service provider
  • Windows Media Player 11.
  • Windows XP Service Pack 2 or Vista. To check the Service Pack version, click on Start, Control Panel and then System.
  • An MP3 player with MTP/PlaysForSure firmware installed. Currently, the following players support PlaysForSure either out of box or with an available firmware upgrade: ZEN Vision W, ZEN V Plus, ZEN V, ZEN Vision:M, ZEN Vision, ZEN Sleek Photo, ZEN Micro, ZEN MicroPhoto, ZEN Sleek, ZEN Touch, ZEN Xtra, and ZEN PMC.
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Can't put songs onto the MP3 player

I ALSO HAVE A ZEN MICRO, I PURCHASED IT FOR USING WITH THE NAPSTER SERVICE NAPSTER TO GO. I TO HAVE THE SAME SORT OF PROBLEM I WAS FULL OF TRACKS AND IT THEN STOPPED RESPONDING SO I DID A RE FORMATT SO ALL THE TRACKS WERE LOST. EVER SINCE THEN WHEN I TRY TO LOAD TRACKS FROM NAPSTER ALL I GET IS A TRANSFER ERROR (I/O ERROR) THESE TRACKS WERE ON IT BEFORE AND IT TAKES FOREVER TO LOAD. I HAVE TRIED CREATIVE BUT THEY WERE CRAP AND THERE EMAIL CUSTOMER SUPPORT IS A JOKE. NAPSTER TRIED TO HELP BUT AFTER 6 40 MIN CALLS STILL NOT WORKING THEY KEEP GOING OVER THE SAME THINGS. I HAVE TRIED WEBSITES LIKE THESE BUT TO NO AVAIL. DO YOU KNOW OF ANYTHING OR HAVE ANY SUGGESTIONS, I AM A COPMPLETE TECHNOPHOBE BUT I WILL HAVE A GO.
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DRM Software Corruption

Nice. That worked great.

Thanks for posting.
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