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Had this happen on my LG side-by-side a few years back. It's a common part. Find the version for your make and model. Easy ti replace. It is located where the water suppy connects to the bottm refridge.
I had a GE Fridge at one time and had issues like yours.
If you disconnected the connector at the door that supplies the dispenser with power, you would not measure any voltage on the dispenser side, only on the 'fridge' side. Measure the power with the connector connected, but that may not tell you a lot, unless you have the service manual.
If you push the water dispenser and you do not hear the little valve kick on behind the fridge, suspect a couple of things. A faulty inlet valve (usually located lower rear of fridge on backside). It may be disconnected. Had this happen once on a new fridge - it had been disconnected from the factory.
You may have one problem or two issues, but let's continue...
Do you push the ice dispensor and nothing happens? Or are you telling us that the dispenser works but there is no ice? The faulty valve mentioned above will prevent ice dispenser from filling to make ice.
Also, there is RESET button hidden in the freezer a well. I can't remember where it is but the little arm to make ice has to be in position to tell it to make ice, and you have to follow the procedure in yourf ridge manual to reset it. It's
Another problem I encountered, but this was just with the cold water dispenser, was that the water line would FREEZE in the fridge door, preventing water from getting to the dispenser and my cup. It wold make ice but no water. In that case I had to get a small squirt bottle with a long nose on it and shoot hot water up into the dispenser nozzle to clear the ice in the line. That only happened a couple tines a year, though.
Here's a video that may help: https://www.youtube.com/watch?v=fPeZ29XdX5U
Two possibilities:
1. A cracked plastic tube. These will leak whenever there's a call for water - either the chilled water dispenser, or re-filling the icemaker tray (two seperate tubes). Pay particular attention to anywhere the tubes are clamped to the chassis; anywhere they're routed near or under the refrigeration unit; and near the solenoid valve - especially if there's a tight loop in the tube there.
2. A bad (leaking) connection where one of the tubes exits the water valve. Again, these will leak whenever the valve is activated.
Those plastic tubes don't last forever. I've replaced many of them for the same symptoms. They're known to simply deteriorate with age.
Manuf's make good money selling replacement tubing kits.
check the door in the dispenser if moisture is condensing and freezing so that the door won't open try manually popping the door open just before you attempt to dispense ice, maybe you'll get lucky, otherwise your going to have to get a technician to come and check the micro-switch for the dispenser
I found that the door on the GE side by side doors are not accessable and cannot be repaired if a water line inside the door is defective. The entire door must be replaced at a cost of almost $370. The problem, which seems to be quite common relative to the lack of water at the dispenser, is the result of the water tube in the door freezing due to excess cold levels in the freezing compartment. This is probabley due to poor insulation around the water line as in exits near the ice dispenser gate. The solution is simple, lower the freezing level and use water frequently to keep it from freezing. Also, keep the lines clean by changing the filter often if the local water source is laden with particulates. I think GE should foot the bill for changing doors or re-engineer the doors to access the area where the water line makes contact with the cold surface of the inside panal.
I hve the same problem of the water not coming out. After reading this forum that suggested this is caused by a frozen line, I increased the temperature (less cold) of the fridge and freezer, and turned on the light (generates heat in the area). After a couple of days, the water worked.
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