Can't get cable channels, only goes up to ch. 13

I am unable to see at a glance how to correct this but it is between its menu, channel and volume buttons to alter the settings it may be worth to run through the re-tune sequence below?


To preset a channel or to change a preset channel, follow the procedure below.
1) Press the POWER button to turn on the TV.
2) Press the MENU button so that the menu display appears
on the TV screen.
3) Press the CH(annel) ? or ? button to point to "CHANNEL SET".
Then, press the VOL(ume) ? button.
4) Press the CH(annel) ? or ? button to point to "AUTO PRESET CH".
Then, press the VOL(ume) ? button.
The tuner scans and memorizes all active channels in your area.
? The TV distinguishes between standard TV channels and cable channels.
? When AUTO PRESET CH action is completed, the lowest memorized channel reappears on the
screen.
? When you press the CH(annel) ? or ? button after selecting "AUTO PRESET CH", the tuner
will stop at the memorized channels only.
? The TV may recognize TV channels to be CATV channels by the receiving conditions. In this
case, try AUTO PRESET CH action again in the fine receiving conditions.
? When AUTO PRESET CH is activated where there is no TV signal input,"NO TV SIGNALS"
will appear on the display after the completion of channel scanning.
[ADD/DELETE FUNCTION]
1) Press the MENU button so that the menu display appears on the TV screen.
2) Press the CH(annel) ? or ? button to point to "CHANNEL SET".
Then, press the VOL(ume) ? button.
3) Press the VOL(ume) ? button so that "ADD/DELETE" is selected.
4) Use the CH(annel) ? or ? button to select the
channel you wish to put into memory or to erase from memory.
Note: The menu will disappear in about 10 seconds.
Perform "ADD/DELETE" function while this display appears on the
screen.
? Press the VOL(ume) ? or ? button to light up the channel number
in LIGHT BLUE if you wish to add the channel into memory.
? Press the VOL(ume) ? or ? button to light up the channel number
in LIGHT RED if you wish to erase the channel from memory.
5) Press the MENU button to exit the menu.

Hope this helps.

Hey murphypat321,

Sounds like the TV may need to be on ch 73 cable rather than 60 air. Try switching the TV to 73, if it goes to 69 then put back on 60, if goes to 73 good. Once you have that set go to your TV1 and bring up the menu. Go to System Setup (6) -> Installation (1) -> Modulator Setup (5) and change the TV2 setup to either cable if on 73 or air if on 60 and the picture should come in if everything's hooked up.

Hope that helped! You can email me at [email protected] if the problem persists.

Tommy Faust
DISH Network

Insure your TV is set to channel 4. Then go into your TV's menu and make sure it's set to CABLE and not AIR. There is no need to program your tv, as long as it's on channel 4 and set to recieve Cable it will be fine.

Try bringing up the menu by holding both volume buttons down at the same time (or use menu button on remote if you have it). Go into CH SET using the channel and volume buttons on the front of set (or use the SET + and - and the ENTER buttons on remote). Go to the TV CATV line and move the arrow to CATV. Let menu time out. This will put tv into cable mode. Hope this helps.

Well after playing around with the tv some more, I decided the problem was probably the cable jack, and tried running the video in/out cables thru the VCR to get around this, which I read generally works but in this case nothing. I had tried the tv on various settings, anytime I put the tv in "video" mode I'd get a blue screen and nothing else. Anyway I found a switch in the back of the Direct Tv box for ch. 3 & 4 settings. So I flipped it but still got a snowy picture, only this time it was on ch 4 instead of ch 3. By sheer accident I put the tv back in video mode while I had the satilites setting to ch 4, and the picture came up crystal clear. Since I didn't mess with it further, I'm not sure if it was the channel selector or the fact that hooked the tv up via the video cables, but whatever it was it did the trick.

I just KNEW this could not be a broken tv despite the fact that everhwere I read online suggested it was. I knew pictures can go out, or sound can go out....but to have BOTH go out didn't make sense to me. Anyway, glad its working! :)

picture and sound goes off after a few minutes

If cable is hooked through cable box with a coaxial cable, then turn tv to ch 3 or ch 4 as appropriate.

If cable is hooked through any other type of cord (red/green/blue or red/white/yellow) use the AV+ or Source button to change your source to Av1, AV2, HDMI, or however you have the cable box hooked to TV (I am assuming your TV is a Philips).

well run your dvd player to tv ok sound and video then run cable to tv same way then use master rca left right outs from tv back to the sterio ch in video 1 ok then turn on sterio to video one ch and u got it

hey i sort of hav the same problem except, i cant access the "channel" with my sons game stuff on it
if i click menue then it just givs me "Picture" "Channel Set" "Language" "V-Chip Set-Up" "Captions" and if i click channel set i get "CH{TY}" "CH{CATV}" "CH{DTV/TV}" and v-chip asks me for an access code. and i got this tv from a friend and he lost the remote. i only hav an iO Digital Cable remote. help me plz

100% you have or a faulty tuner inside that has to be checked for dry joints or it has to changed completely. Patrick