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Frozen all the screen shows is phillips will not power off have to remove batteries to power down but that doesn't restore either also device manager doesn't want to do anything but upgrade Help! Thanks

Posted by reverand on

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1 Answer

Anonymous

You may have to re-format the mp3 player if it does not have a reset button. This unfortunately will erase everything on it. A suggestion would be to move all your files to your computer hard drive and then after reformatting move them back. To reformat connect the mp3 player to the hard drive. Click the right button on the mouse and select format then start.

Posted on Sep 30, 2007

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Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu...
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May 06, 2008 • Philips GOGEAR SA6045 MP3 Player
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Unit Unusable - Wingding File Names Hello folks, greetings from Vnezuela! I hope you've seen this one before because this problem has rendered my SA2315 stubbornly useless (help!). The names of the files now show up in the windows explorer written with wingding characters and, when I click on any such folder, a box comes up saying it can't access said folder; and that the "file name, folder or volume label is not valid" (sorry, it's a Spanish Office package and I'm just translating the message...). Moreover, when I try to format the unit, I get a message saying that "Windows cannot format this unit... Try again after closing disk utilities and other programs connected to this unit, etc.". I can't erase any songs, or format the mp3 player. Is there a solution for this problem.
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