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Question about Philips SA2315 MP3 Player

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Frozen all the screen shows is phillips will not power off have to remove batteries to power down but that doesn't restore either also device manager doesn't want to do anything but upgrade Help! Thanks

Posted by reverand on

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1 Answer

Anonymous

You may have to re-format the mp3 player if it does not have a reset button. This unfortunately will erase everything on it. A suggestion would be to move all your files to your computer hard drive and then after reformatting move them back. To reformat connect the mp3 player to the hard drive. Click the right button on the mouse and select format then start.

Posted on Sep 30, 2007

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Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu...

I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

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Press and hold [VOL+] & [POWER] until the player resets.

If the player restarts normally then all is well.

If not, reset again and connect the device to the PC.

Install and run the Device Manager software from the product CD.

Select Repair / Restore option and follow the on-screen prompts.


Goodluck..
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