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Virgin broadband modem

Basically the problem is that my laptop which I am on just now works perfectly fine with the modem which we have recently got, but the problem is with our Iqon desktop pc bought at tesco it seems that the settings on the desktop aren't letting me connect to the net when I open up the LAN connection it shows that there are roughly 100 packets sent and the screen flashes blue occasionaly and on the other one it is blank and there are no packets recieved. I have called virgin in pakistan @ £10 per min and they went thru stages of turning off modem and eventually asked for the i.p. address before I got cut off. I am tearing my hair out at the problem any hints or help????????

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You didnt explain about how you were connecting the desktop and through which....USB or Ethernet. You say you have no problems with the laptop most of us connect the laptop throught the USB port and our desktop through the ethernet the both connected to the modem. All you are having problems with is networking. If you open up the connection adapters looking first at the laptop one and confirming that the TCP/IP protocols are the same or should be. Copy the laptop one and place those protocols in the desktop adapter it must connect. It will complain to you if the address's is the same, use another number.

Posted on Sep 20, 2007

  • Anonymous Sep 20, 2007

    Gee just one more comment don't ring Virgin whats-there-name up. They don't care its just another problem for the consumer. Ten pounds a minute.......wicked!!! All you needed to do was do a google search and some one other than me may have assisted you for free.

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