Microsoft Xbox 360 Wireless Controller Logo

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blabla Posted on Aug 01, 2017

I recently bought and installed a purple chrome shell for my 360 controller, however its wireless range has been affected. It keeps disconnecting when its more than 3 m away from the console. I've taken it apart 5 times now so I'm fairly sure it's not the sync button. I've read that the chrome painting causes a lot of interference? Is there any solution for this or a way to boost the controller's range?

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Get wireless Xbox 360 controllers to stop disconnecting

By disabling the vibration on the controller, you can keep the batteries in place and the controllers will disconnect less often. If you want to keep the vibration feature on, then use some tape to secure the batteries in place before you put the cover on.
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It's not the RF Board. These cases seem to have an issue. I had same problem switch to different custom shell controller now works fine think its related to the fit of sync button
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Connection problems might be caused by one or more of the following factors:
  • Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
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  • Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet

    Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
  • There are already four controllers connected to the console.
uparrow.gifBack to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack
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  • Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.

    Collapse this imageExpand this imagecontlrftbtn.jpg

If you have an Xbox 360 Play & Charge kit
  • Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
  • Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
  • Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
    1. Press the Xbox Guide button on the controller.
    2. Go to the Settings area, and then select Preferences.
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If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:
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Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.
  • To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
  • To disconnect a wireless headset, turn the headset off.
  • To disconnect a wired controller or headset, unplug its cable from the console.
To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ ) How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) uparrow.gifBack to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)
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