- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
No easy way to clean the print head. You will need to remove it from the printer to gain access to the area to clean. What does the label look like on the disc? Streaks is probably a dirty print head. If sections of the label are missing it could be the print head or heat roller. Look at the re-transfer (clear) ribbon. If the missing part of the label is left on the ribbon you have a heat roller issue.
You are seeing the "PW Sensor Defect Error" because the printer is detecting a fault with the Paper Width Sensor.
The Paper Width Sensor is located on the print head carriage and detects the paper edge to prevent printing on the platen.
You can check the follwoing;
Ensure the print head cable is not damaged and makes good contact with the printer and print head carriage
Ensure the Paper Width Sensor is connected correctly to the print head carriage assembly
It may be necessary to replace the Paper Width Sensor
Make sure that you have a good ribbon installed and that the ribbon is advancing as the carriage moves. If the ribbon is not advancing it will only print until the ink has been used up on the section of ribbon stuck in front of the print head. It will also need a new carriage if the ribbon is not advancing.
Try cleaning the print head. I try to clean the thermal print head between each ribbon change. Use the Zebra cleaning tool (looks like a magic marker) or a q-tip with a little bit of denatured alcohol. If this is not the issue make sure there is no wrinkles in the ribbon.
this machine use the thermal pressure to press out ribbon and card,
so you need check
1) your new installed ribbon is original parts or fake one
2) check again your ribbon install at properate possition and move normally when printing, or reinstall it.
3) check if there is any gap which will lost the presure balnace betwwen printer head and pressure base.
just give you some idea, send any question please
hope you fix it.