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Check the new ribbon and see if the printer has worn out one spot.
If you move the print head manually side to side the blue knob on the ribbon should spin. If it does not make sure you have the correct ribbon and it is installed correctly.
Make sure that you have a good ribbon installed and that the ribbon is advancing as the carriage moves. If the ribbon is not advancing it will only print until the ink has been used up on the section of ribbon stuck in front of the print head. It will also need a new carriage if the ribbon is not advancing.