Are you using Dell Series 11 ink cartridges?
Open the printer with the power on and remove the Dell Series 11 black ink
cartridge and make sure the tape is off the cartridge, then reseat the cartridge
back in. Now do the same for the Dell Series 11 color cartridge. Now when you
close the printer, it should print an alignment page. Any error messages?
Black = Black side(left side) Color = Color side(right side)
Photo = Black side(left side) Color = Color side(right side)
Dell Series 11 ink cartridges have a sensor in
them that cannot be reset. Article on refilling Dell ink
Dell Series 11 ink cartridges can be purchased at
Staples, Walmart or Dell's
It possible to get a Dell Series 11 Cartridge with a bad sensor. Take back to
place of purchase for a replacement.