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Posted on Sep 13, 2007
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Tom tom go 710 for auto

Was working fine. turn it off to go inside for a few hours came backturn it on and got littles hands pointing to the sim card pleas help thank you

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  • neck Sep 13, 2007

    what can i do to fix this problem

  • A D J Dec 09, 2007

    I used the unit for about two hours, turned it off. After four hours tried to turn it on and the unit wont come on. It has full charge but still wont switch on.

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1 Answer

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  • Master 4,402 Answers
  • Posted on Jan 22, 2008
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STEP 1

Connect your TomTom to your computer via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).

Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.

You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.

STEP 2

Format your Tomtom via MY Computer.

STEP 3

Copy the Yellow Folders from the backup you made in STEP 1 back to the TomTom.

STEP 4

Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.

Thats it. From now on, make a full backup using TomTom Home prior to any updates.

Also note, that copying all the files will take some time.

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