JVC Everio GZ-MG21 Camcorder Logo
Posted on Sep 13, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

No sound on transferred files

When I play my movies on my camcorder itself, I get full sound and picture, but when I attach the camcorder to my PC via the provided cord; and try to play the movie either directly from the camcorder's memory or copy them to a folder on the hard drive, all I am getting is the picture, no sound. Do I need to use a special program for it to work? Windows Media has no problem playing the picutre, but it comes back with no sound

  • 9 more comments 
  • BBill83 Sep 14, 2007

    And yes, I have already checked the sound via multiple source files and all are working except files from this camcorder, so my card is good, speakers on, volume on and un-muted, etc

  • cheaps Dec 24, 2007

    I have exactly the same issue with no solution as of yet. Please let me know if anyone obtains one.

  • shawn17 Dec 31, 2007

    i have same problem. No sound when files are copied. I am using windows media player.

  • Anonymous Jan 22, 2008

    I used Explore and copied the movies to an external hard drive.

    Still no sound with several movie player formats.

    Google found a bunch of forums with people having the same problem and it seems the JVC sound file is a new Apple format that is not compatible.

    I am on another computer now and Google is giving me totally different results--none helpful.

  • obyor_masta May 13, 2008

    sony hdd-sr82 recorded my video then the media was transferred to laptop then recorded to dvd disc. movie shows on dvd disc but without sound....why? i used dvd+rw disc for storing the movie for further editing and playback away from laptop.

  • dereksland May 16, 2008

    XP get following messager when i try to drag and drop to folder or desktop have downloaded and installed AC3 1.46



    Cannot copy MOV00A: the parameter is incorrect



    also on laptop vista can play MOV but no sound

  • Anonymous May 19, 2008

    JVC Everio GZ-MG21 Camcorder

  • dmd1 Jun 28, 2008

    I used the following from Solution #2 below and it worked - I had sound.

    I did not rename the ending of my files - I just downloaded the file below, re-tried my video files, and they played with sound!



    "Download and install Windows Essentials Codec Pack 1.0 Setup.exe"

  • Anonymous Sep 01, 2008

    I wanted to play my Everio movies on my new Vista laptop. No sound however and my recording of flamenco shows is not much fun

  • Anonymous Oct 13, 2008

    I have same problem and when I tried the file mentioned in answer no. 2 windows media player would not play file at all!

  • steel169 Dec 02, 2008

    Same issue.

×

5 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Jan 08, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jan 08, 2010
Answers
1
Questions
0
Helped
3959
Points
1

Solution #2 is Magic - THANK YOU!.

A

Anonymous

"If you're not getting sound when playing back in a media player, you might not have an AC3 decoder installed since the audio on some models (such as my panasonic) are recorded in AC3. You could always google ac3filter and install that, and that'll usually provide the codec for the sound playback and decoding." - Karl Mari

  • Anonymous Jul 24, 2013

    Thnx a lot! AC3 filter helped me!

×

Ad
A

Anonymous

I read that the sound file is a new Apple format and not compatible. I am on a different computer now and Google is not finding much of substance this time.

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Dec 31, 2007
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Dec 31, 2007
Answers
1
Questions
0
Helped
3959
Points
1

Before I entered my SD chip I could get sound & picture on the TV, But now I can only get picture from my camcorder

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 217 Answers
  • Posted on Sep 14, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Governor:

An expert whose answer got voted for 20 times.

Joined: Aug 22, 2007
Answers
217
Questions
0
Helped
106045
Points
312

Check your pc inputs control windows, unchecked the mute box if theres any.( double click the speaker icon in the taskbar, check the advanced icon)

  • Anonymous Sep 15, 2007

    Try to upgrade your audio driver and software, or you try to plug it into another pc. I assumed you installed the installer cd provided in your camera.

×

1 Related Answer

Soulvisitor

Soulvisitor

  • 1113 Answers
  • Posted on Dec 31, 2007

SOURCE: No sound on transferred files

Please see and read the Software manual (link)

Yes you need to use provided software ie power dvd 5 ne

extract from page 12 software manual

3dc67c8.jpg

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

3,969 views

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Cindy Wells

Level 3 Expert

6718 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Obehiaghe Adoghe
Obehiaghe Adoghe

Level 2 Expert

133 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...