I just fixed my HEPA filter not rotating!!
It involves taking apart the vacuum HEPA area. All screws are the same size. There are a LOT of 'em. Really straightforward putting it back together too.
ok, once you take the HEPA canister area off the vacuum, careful with the wires! Unplug them from the controller board. You open up the HEPA chamber by removing more screws until you see where the motor that turns the filter is mounted on the side. Remove motor from the green chamber. Note where the washer goes. Once the motor is off, you'll see that the center hub that drives the HEPA filter is rounded out. What I did was jam little bits of aluminum from a pop can into the space between the circle and the square to force the walls back to square. I started by folding a little piece of aluminum over and over so it was about three layers thick. Jammed that in. That wasn't quite enough thickness so I shoved another piece with it. If you can find something that is about 4 times the thickness of a pop can aluminum, that'd probably work too. Slight wedge shape on the tip would help. Any sort of tiny shim.
To test your work, just put a couple of holder screws into the HEPA cannister housing, plug in the cover/switch, plug in the HEPA moter. Turn it on for a few seconds to make sure the filter turns. Then you can add more thickness to the hub or put things back together.
It maybe that the filter is in need of replacement. They need to be changed once a year.
Hello! Please follow the instructions below to clean the lifetime Hepa filter on your Elite Rewind.
1.
Press on the tab located on the side of the filter cover to remove.
2.
Remove the HEPA filter and brush with the combination tool to clean or tap side of filter against a trash receptacle. Return the HEPA filter into the filter cavity.
3. Align tab on filter cover with slot. Press cover closed until you hear a snap.
Hope this was helpful!
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