Hi, I recieved a fax and didn't have the paper in correctly. Now I'm getting a message that says the fax is in memory. How do I retrieve it? Thank you!
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To gain extra memory, you can turn off Fax Storage OR Print fax messages in memory (See Setting Fax Storage, page 48.) OR Expand the machines memory. Retrieve or Erase a Fax Press 9 6 then to Retrieve all faxes Press 2, then enter the number of remote fax machine and then press # #. After the beep, hang up and wait. Erase all fax messages Press 3. If the data stored in the memory has not been printed before, it will be printed first and then erased.
Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory. 1 Press Menu, 2, 5, 2. 2 Press left arrow or right arrow to select ON (or OFF), and press Set when the screen displays your selection. 3 Press Stop/Exit.
If there are faxes in memory when you turn the Fax Storage OFF, the screen prompts you to erase any faxes in memory. If you press 1, all fax data is erased and Fax Storage is turned OFF. If the fax data in memory has not been printed before, it will be printed first, and then erased. If you press 2, data is not erased, and Fax Storage remains ON.
Do you have faxes in memory? You may need to either erase faxes in memory or print them out. Printing a Fax in Memory If you have Fax Storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine: 1 Press Function/Set, 8, 4. 2 Press Start. 3 Press Stop. (See Turning On Fax Storage, page R-2.)
if its only a few % like 1, 2, or some thing its probably nothin retrievable, you can have a tech come and clear it but if all else is working and the mssage in mem file dosent keep growing try and ignore it till next service
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