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Ensure that you are intalling the correct print driver, www.xerox.com, support section. Also check to make sure that the colour option in the printing preference is not set to Black and white or grayscale. Also ensure that you dont have any accounting option set to black and white only.
This can be the issue with printhead if you are printing documents (black color can be missing from the print)
Try to print a picture from the computer, if it works then the issue is with black color (printhead needs replacement)
If nothing prints from computer then call kodak tech support (drivers will be re-istalled, delete the printer icon from Conntrol Panel > Printer and Faxes > Restart the computer > Connect the printer USB cable again.
Printer manufacturers design their printers to print some color mixed in with the black when you are only printing black. That is why your color cartridge is running out when you only print black and why it prints "weird colors" when the color cartridge is empty. Printer manufacturers sell the printers at a loss and make up the profit on the cartridges.
Yes, the grayscale option gives you black and white or black tank printing only.
If you go to start menu, control panel, printers, right click your printer there is the option to print test page. In the upper left should be the windows logo in color. If you don't have that and you know you've removed the protective tape for the bottom of the color cartridges and when doing the nozzle checks "you have color?", then you probably need to reinstall your printer driver.
Is your printer connected via a USB cable, a thin cable with a flat connector at the PC and a square connector at the printer. Then, let me know. Send me your printer model from the back of the printer model sticker and I'll send you the instructions and a link to the current driver as well as a program link to download a system registry clean up utility that's free to use and can clean up from an uninstall of your printer.
Found the answer. For some reason, my computer accepted a Mac driver. It called the printer Epson Stylus COLOR 880 (M). I went back to the original installation disk; thereafter, I had two printers, one without M, one with M, and deleted the M printer. All is working fine now.
Assuming you have successfully eliminated cartridge/print head problems, the only other thing to try is to delete the printer software and reinstall [Start/Printers and faxes -right click on the printer icon click delete- install new printer -Have the software disk and handy or select from list- select maker, select model,]
I suspect the problem is still print head/cartridge however