A small piece of plastic that is key to holding the black cartrige in place has broken and make the hold unit useless because of an error. It looks like this cartridge holder will need to be replaced. Can I get this part?
We also had the same problem. We remove the black cartridge, placed a small machine screw or bolt where the head would hold the spring in place. Make sure the head is flat enough so that it will not push the cartridge to the left and cause it to print erratic. You might need small hands to screw on the nut for your bolt. I now prints and faxes, just the LED panel still says to check the right cartridge. We can live with that!!
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Re: cartridge holder busted
You might try printerworks.com. If this is a low-dollar printer, finding someone with parts is doubtful. Even HP may not sell one to you.
Higher dollar >$200, then perhaps it is worth looking into. Unfortunate, but this low cost electronics/computers stuff just isn't made to be repaired, or cost effective to do so. It is made to be trashed when it quits working.
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Try to clean cartrige and cartrige carrier conector place with soft erager.Then put cartrige into cartrige holder then gentaly push top of the cartrige sothat a `cat' sound happend, then turn on printer.
I think you will relive
We actually couldn't find a better solution than taking the printer apart to look inside. One of the plastic pieces that holds the print cartridge in place was broken, so we crazy glued it back into place.
I think you right. There are a lot of small parts which are finely tuned in a printer and most likely something else is still affected.
You probably are better off purchasing a new unit, unless you have the time and patient to figure it out. Good Luck!
Cannon printers usally the ink is housed underneath the top portion of the printer. To open the top, reach down under the buttons or display area,, and left up, a blue plastic piece will slide out and lock the top into place. Once that up, look inside and the ink cartridge will eventually slide over to the left side of the printer. Look left towards the silver bar and you'll see two plastic holders for the ink. Take the ink cartridge out, by pushing down on the top edge of the cartridge, then out. To replace them, remember to remove the protective seal on the ink cartridge and put the ink cartridge in by holding the ink cartridge at an angle that has the copper control slip pointing upwards. Make sure you put it in below the top ridge of the plastic holders. Then once you slip the cartridge into the holder at the upwards angle, pull up again on the cartridge to snap it into place. That's it your ink cartridge are reset with new ink.
Good Luck and don't forget to leave a rating based on my solution.
Don't forget to push the blue bar that is holding the top up in, and the top will slowly lower itself into place.
If the spring did not damage the carriage flex I would suggest just using some epoxy to hold the spring properly in place. If the spring did damage the flex (as shown in this picture) then you might contact HP and enquire about an extended warranty for this issue. In the US call HP at 1-800-HPINVENt.
There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.
Sounds like the carriage is broken on the black side. Pull the cartridge out and take a look at the silver metal piece. Is it loose from the side and if so did it punch a hole in the circuitry that cartridge comes in contact with. If I were a betting man this is probably your problem. You have to replace the whole carriage. This is a pretty common problem with the carriages that use the #96 and #97 cartridges.
I don't have a suggestion, but what I found when I looked closely at the plastic box that holds the cartridge; there is a small "s" shaped wire that is positioned on the side of the box. In my case, that wire was loose because a very tiny piece of plastic that holds it in place has broken off. I am still trying to see if I can get that box replaced. I don't have much hope.