Question about Brother IntelliFAX 4100 Laser Fax

BROTHER INTELLIFAX 4100

ON SENDING FAX OR MAKING A COPY THERE IS A BLACK LINE ON THE RIGHT SIDE ABOUT 1 1/2" WIDE. CHECKE LITE TUBE AND CLEANED IT.

2 more comments
Anonymous Mar 23, 2008

Same problem but can't seem to find a fix.
Anonymous Apr 03, 2008

When I send faxes or make copies, I get a solid black line about 1 inch wide all the way down the paper. The line is off center to the right.
Wailin4u May 09, 2008

I have a black line about 1 1/2 inches on the right side of my fax when I send. I was told to clean the CIS unit. How do you get to this part and how do you clean it?
Anonymous Oct 01, 2008

I too have a solid 1 1/2-2" black line down the right side of the page when copied or faxed. I don't have it hooked up to the computer to test the printing. Called the service center and after they had me clean it multiple times, and remove the printer cartridge and move the metal coil back and forth multiple times they said I needed to take it to a service shop for repairs. Any ideas that would save me $125 at the service shop- I think I'd rather buy a new machine than spend the money to fix. Thanks!

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We also had this problem. The solution that worked is to put the machine in maintenance and reset the scanner. Unplug the machine, put your finger on the menu key first and then re-plug the line while holding the menu key, in about 30 seconds all the lights will flash and the display will say maintenance. Release the menu Key and press 55 and this will reset the scanner; if scanner error comes up the machine will need to be serviced. Press stop and then 99 this will exit you out of maintenance. If the machine does not have an error try making a copy of blank sheet of paper and see if there is any improvement.

Posted on Oct 22, 2008

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IF IT IS WHEN YOU SEND ITS NOT IN THE PRINTER SECTION YOU NEED TO CLEAN THE CIS UNIT BUT MOST LIKELY THE CIS UNIT NEEDS TO BE RERLACED

Posted on Oct 24, 2007

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18 Answers

Move the corona wire tab back to the home position, this is a common problem when the corona wire tab is not in its homeposition it will leave a line whereever it is at unless it is in the home position. as you are looking at the drum unit thats all the way over on the right side where an arrow is located.

Posted on Oct 04, 2007

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19 Answers

It might be you're rollers,depending on how old machine is you could try cleaning them,if they are breaking up,they will need to be replaced.

Posted on Sep 16, 2007

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We have a Brother 4100 Fax Machine. When we send a fax or make a copy, there is a black bar about 2" wide that shows up the length of the page. It does not appear on incoming faxes. I believe it is...

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Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

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Black line about 1 1/2 inches wide down side of faxes or copies

if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

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Brother IntelliFAX 4100

Yes it is. Check with BrotherUSA.com for possible warranty. It will cost about $150.00 to repair . You can buy new for about $300.00.
Factory refurb. for $ 269.00

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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