Dell Latitude E5510 Notebook PC Logo
Pierott Posted on Sep 07, 2013
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

DELL e5510: suddenly whenever I turn on my laptop it will just flash with lines that looks likes threads of clothes? then after a few seconds the screen is just black and full of colored vertical lines ( the last time i opened my laptop before this happened the screen backlight is light blue green and the markings of vertical and horizontal lines like threads of clothes is faintly visible ) i tried connecting the laptop to external monitor and it works but my laptop's screen is still black filled with vertical lines but whenever there is a change in the screen like when i open control panel there are changes in the lines' thickness colors and location,. how can i fix this? i owned this laptop since 3 years ago,.

1 Answer

Joel Rodriguez

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

  • Dell Expert 465 Answers
  • Posted on May 02, 2014
Joel Rodriguez
Dell Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Joined: Jul 06, 2009
Answers
465
Questions
2
Helped
131115
Points
831

Here is a hardware test you can run to test the video and lcd screen. That came with your laptop

Diagnostics before windows using the F12 Diagnostics
* Reboot and press F12 to enter the Boot Menu
* When the boot device list appears, highlight Diagnostics and press Enter
* The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
* If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition
* Press any key to continue
* Press any key to start the Dell Diagnostics from the Diagnostics utility partition on your hard drive
* After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want to run -
Express Test = Performs a quick test of devices. The test typically takes 10 to 20 minutes and requires no interaction on your part
Extended Test = Performs a thorough check of devices. The test typically takes 1 hour or more and requires you to answer questions periodically
Custom Test = Tests a specific device. You can customize the tests to be run
Symptom Tree = Allows you to select tests based on a symptom of the problem you are experiencing
* When you have finished running a test, close the screen to return to the Main Menu screen. To exit the Dell Diagnostics and reboot the computer, close the Main Menu screen


during the test it will BEEP ! it is asking you if colored bars are displayed. if the bars look ok then your screen is fine but if during anytime of this test and you see the distortion you described then its the LCD screen or LCD cable

hope that helps

5 Related Answers

Anonymous

  • 57 Answers
  • Posted on May 23, 2008

SOURCE: Vertical lines in my laptop screen

There can be 3 possible reasons for this
1)Screen connector cable is loose. You can try to re-seat it and see if works.
2)display card problem. Connect your laptop to an external monitor and see if the problem persists. If it does not then
3)You will need to get a replacement LCD screen.
Hope this helps!

Ad

sunilkchopra

  • 38 Answers
  • Posted on Sep 19, 2008

SOURCE: Vertical lines in my laptop screen

Hi mikenstacy

Try to connect a normal desktop monitor to the laptop (there will be one vga port where you can connect the monitor) and if you see those lines on external monitor as well then most probably video card has gone bad (you can try to reinstall video drivers in this case) if those lilnes are not there on external monitor then problem is with your LCD so if system is in warranty then get it replaced other wise get in touch with local compter shop and get it replaced.

let me know if this helped

Anonymous

  • 169 Answers
  • Posted on Oct 02, 2008

SOURCE: Inspiron 1200 Dead Screen

At first glance, I'd say "bad video/motherboard" ...however, when you hook up an external monitor, you also need to first switch into "external LCD" mode. On the Dell laptop, hit FN and F8 I believe to switch between LCD and external. It will go through several modes...LCD only, external only, neither, and both. Keep switching until you see something on the external.

If you never see output on the external, you've got a video/motherboard problem. If under warranty, contact Dell and place a support call.

If not under warranty, you're looking at anywhere from $200-$400 for a new motherboard, plus labor for someone to install it.

Hope this helps - remember to rate :)

Experience:
- A+ certified technician
- 8 years as IT/manager of a 100% Dell-supplied company, with over 1,500 Dell volume annually
- Dell Level II certified technician

Anonymous

  • 1 Answer
  • Posted on Jan 29, 2009

SOURCE: Dell inspiron 6400 screen problem

I had the same problem. You need a new graphics card.

Anonymous

  • 1 Answer
  • Posted on Mar 12, 2009

SOURCE: Dell Inspiron 1501 screen half black

Had the same problem. Fixed it though. Here's how:
You'll notice that the screen comes back to life if you press down on the very top of the green line. This is because a controller circuit board behind the LCD screen (at the top) is pressure fit flat-surface-to-flat surface to the contacts on the back of the LCD. Eventually, the sticky substance that holds this circuit board in place wears thin, collects dust, etc.. and the connection between the circuit board and the lcd contact is lost. The line appears where this break in contact has occured. 
So, the solution is to increase the pressure at that point to reestablish the connection. I wasn't able to remove the circuit board to clean beneath it as it seemed too likely to cause damage. Nor would I have had the right adhesive to connect it back, so I simply removed the LCD and put a bunch of tape at that point so that it would "push" with a little more pressure when screwed back into place. Worked great.
To remove the LCD, pull off the 6 feet around the screen. Remove the screws behind them. Carefully pry off bezel with a small flathead screwdriver working your way around it. Once removed there are simply 4 screws on the left and 4 more on the right of the LCD to remove. Pull out screen carefully and start stacking bits of tape on the spot where pressure seems to work best. Put it back in and see if you've made any difference. I did this with the computer on so I could verify my results. Just be careful not to short out any naked contacts.
If this doesn't work for you, at least you'll know you just need to replace the LCD, not the video card. Easily found on ebay.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Pleas i need master code for Dell latitude e5510....#9G3WPP1-2A&B.

If you are the original owner of the DELL, telephone DELL, and they can help you with the "power-on" password.
0helpful
1answer

Ijust closed the lid on my dell e5510 laptop and now i can connect to wifi, there has never been a problem before.

Don't overlook the obvious and ensure you didn't accidentally turn off the wireless switch. I do it about once a month myself.
0helpful
1answer

My laptop dell latitude e5510 can not access wireless networks

first step, make sure the switch on the bottom left front is turned on
0helpful
1answer

What is does the blue light with the 9 in a lock above the keyboard mean. and how do i turn it off. dell latitude e5510

9 in a lock light:
Turns on when the numeric keypad is enabled. Turn NumLk off by toggling the key.


You can change it in System Setup. Under Post Behavior heading.
Press to enter System Setup and make changes to user-definable settings. If you have trouble entering System Setup using this key, press when the keyboard lights first flash.

Use the checkbox to enable / disable the Num Lock LED when the system boots.

The factory default setting is Enabled.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1helpful
1answer

How can I disable internal mouse, while using an external mouse on dell latitude E5510

Depending on your specific model, you should have the option of disabling your touchpad when a USB mouse is plugged in. Open control panel and look for the mouse settings. If that option is not available, there are a number of free utility programs you can download to achieve this.
0helpful
1answer

Bios password dell e5510

The BIOS password may be removed by removing the BIOS battery from the notebook for 20 mins. If you cannot wait for this period, then short out the battery contacts for a few secs.
Replace the BIOS battery and go to the BIOS configuration and set the Date & Time etc.
If this procedure does not work then try this WEB site for BIOS passwords :-
http://www.biosflash.com/e/bios-passwords.htm

0helpful
1answer

No display on Viewsonic VA1912wb

Your monitor sounds like it has gone bad. Cost for a repair is not worth it, a new one would be cheaper. Prices have gone down a lot in three years
Not finding what you are looking for?

124 views

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...