Firstly check the chip on the cartridge doesnt have any scratches or dents/ bits missing ect and give it a wipe with a dry lint free cloth.
if you still get the same you may need to shake the cartridge slightly. hold by the handles and GENTLY move as if your holding a piece of paper wafting a fire.
Hope this helps
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Hi there!The problem is in you magenta toner cartridge.It happens when a cartridge is refilled or it has damaged PCR.The best way to fix this is by changing the magenta toner.If you have other questions pls feel free to ask!
there are small metal spring contacts between the cartridge holder and the cartridge itself, these send the signals to the print head via the cartridge holder. Over time, as a print cartridge moves from side to side during printing these flatten out and no longer come into contact with the cartridge. Find the contacts behind your magenta colour cartridge and re-tension the spring metal contacts so they once again contact the metal faces on the cartridge. They maybe hard to find as they will be in the place where the cartridge goes, use the flat copper faces on the cartridge to give you a clue as to the position of the contacts in the holder.
Use denatured alcohol to soak the print head. Then use suction to draw the alcohol back thru to the foam ports where the ink cartridges rest. Continue until the alcohol runs clear. Then use water and then repeat with alcohol. Allow to dry and re-install in printer. Use new ink cartridges when re-starting printing.
sounds lke your yellow nozzle not working properly...had same issue on lexmark printer, ended up geting this epson...learnt from my mistakes...perhaps it ran dry? or you left the yellow cartridge out longer than the rest....only you might know what happened
Here's what you should do.
Remove all ink cartridges.
Get some rubbing alcohol, preferrably 91% proof (leaves less moisture)
Get a couple normal paper towels.
Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.)
The gold contacts on each cartridge should be gold when you are done.
Use the same procedure on the gold contacts of the ink cartridge housing inside the printer.
Take your time, do it well.
If that does not fix the problem, then do the following.
Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text.
If you see a black print, then the problem is your magenta cartridge (despite having installed a new one)
If the magenta prints, then you know the magenta cartridge is good.
If the magenta prints but the black doesn't, then you have a printer failure.
Let me know your results.
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