Question about Kenmore 72912 / 72914 / 72919 Bottom Freezer Refrigerator

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Freezer wall ices up, fridge not staying cool

Hi, i have a bottom mount kenmore 72912. the back of the freezer wall is icing over and when this happens, my refrigerator gets warm. I have used a blow dryer to get rid of some of the ice, it seems to help for a while, then the ice comes right back. I just unplugged it for 2 days and don't know where to go from here. all the fans seem to be working properly...help!

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  • jypdcmom5 Sep 14, 2007

    It's both...snow on the back wall, ice at the bottom by the "vents". Sorry I don't know the correct term. Any suggestions would be greatly appreciated. Also, I did plug the unit back in this morning (9 months pregnant and ready to shoot someone everytime they need something from fridge downstairs!) I turned the freezer way down to 2 and the problem is not obvious at this point.

  • fron Apr 24, 2008

    bottom freezer ices up, thus causing temperature to become too warm. Cleaned thoroughly and it was o.k. for a couple of weeks, then the same problem reoccurred.

  • mamanealy Mar 08, 2009

    My freezer is freezing up too much while the fridge wont stay cool.

    I have the freezer temp control all the way down and the fridge all the way up. Still no satisfaction.

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Mike Johnson
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Is it ice in the freezer or frost? snow like.. big difference in problems

Posted on Sep 13, 2007

  • Mike Johnson
    Mike Johnson Sep 14, 2007

    IF back wall of freezer is frosted.. that indicates a defrost problem... defrost heater bad, or defrost themostate is most common proplems... u would need a ohm meter to ohm out those parts.. temp. fix would be take of back panel and defrost with blow dryer.. would give u 3 or 4 days of trouble free cooling.. then would frost back up and tell fixed.

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