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Take off the cover, remove the battery and use a pencil eraser to clean both the battery plug pads and the plugs in the phone. Get a piece of thin tape and apply to the bottom of the battery and then reinsert. Try to power up. Sometimes dropping it will slightly bend the batter contacts or misalign them. Clean and see if that helps.
1. Unplug the machine and remove the battery. 2. Hold down the power button for 30 seconds with the battery out and unplugged. 3. Replace the battery and plug it back in. 4. Try and power it up. 5. If it doesn't work, there is the potential that the battery is dead and the AC adapter may be broken. This would prevent the battery from being charged and it wouldn't work when it was plugged into the wall, so try and borrow an adapter from the same laptop to test this. 6. Hopefully something worked, because if it didn't, the laptop may bed dead. Hope this helps!
The fact that the laptop is recognising the battery's presence and yet is not receiving any power from it is not a good sign I'm afraid. There are batteries available online for around £40 but you may want to take the laptop to a repair centre first where they can usually tell you (for around £7-£10) if it is definitely a battery malfunction or not before you splash out on a new one. Sorry I can't be any more help, battery issues are usually pretty black and white, they're either broken or working. Hope you manage to get it sorted either way.
How long does your battery usually last? If it lasts 2 hours or more, that's normal for a notebook computer. The standby mode and turning off of hard drives is what notebooks are designed to do to give you more battery life. If you have to have it on and available all the time without going into standy mode, you'll need to get used to charging it every couple of hours. If you want to get more battery life, try the following options: 1) have the display turned off when not in use (this setting can be changed where you set up your screensaver) 2) turn off the wireless function (if available) when not in use 3) have the computer go to standby mode after 10 or 15 minutes of inactivity. 4) lower the brightness of your display
All of the above assumes that you're getting a decent charge and can use the notebook unplugged for 2 hours or more. Naturally, over time, notebook batteries wear down and don't hold a charge as well as they once did. If your notebook is a few years old and you're only getting an hour or so on a full battery, then it is probably time to invest in a new battery. If your notebook is new and you are getting this short battery life, contact Dell for a replacement battery as yours may be defective.
One last thing about notebook batteries. They are designed to be charged up and run down. If you leave your computer plugged in to a/c power all the time while you are using your computer, this greatly speeds up the wearing down of the battery. Whenever possible, you should fully charge your battery and then run the battery down to 10% or less before plugging it back in. This ensures that you get the most battery life on a consistent basis.
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