I have a tomtom 920 go and i think i have done evrething to get it to work quick gps fix,reset,hold the on and off button for 15 minute,drive around with the gps on and nothing i don't know what else to do i call tomtom and they told me that they cant do anything with out the recipt and i dont have it it was a gife can some one please help me

First, check and make sure your battery is fully charged. Then try to do a "Reset" .... by pressing and holding down the ON/OFF button for 5 seconds (or a lot more) until the device powers on again. Yes, at times, it may take a minute or more ! of holding that button down.

I had a similar problem and did solve it with the soft reset (pressing reset button). I have a One XL and there is a small reset button that you push with a paper clip. On the XL 330 you press and hold the on/off button for 15 seconds and the unit should reset.

My symptoms: Would not find a GPS signal. When I looked at the GPS Satellite status (press on the GPS signal strength bars, again on the GPS/battery status) you can see it locking on up to 8 satellites but would still not show a gps signal lock. Normally it only takes 4 satellites to get a gps lock. My other sympton was that when I attached the GPS unit to the computer and operated it with TomTom Home, it worked fine and locked on to the gps signal quickly (even inside my home). But it would never (at least for 30 minute trips) lock on to a gps signal. After doing a reset it began working normally and locked on to a gps signal after finding 4 or more satellite signals.

Try holding the reset butoon for 30 seconds.

The tt 920 does not have a reset hole. To reset the 20 series models press and hold the on/off switch ffor at least 20 seconds.

I had the same problem with the go 920, I thought it was broken, 
Solution was to insert pin into reset hole for 15 Sec, after which hold the power on button for at least 5 Secs

Lots of folks having this problem with many different TomTom Models, mine was with a GO630.

Do a "reset" on the unit, use a paperclip or somesuch and hold the reset button on your TomTom in for about 5 seconds, and the unit will rrset and will be recognized by your computer.

After two attempts and no real solution do you think it is wise to go for a third time around? You should be insisting an an exchange since you have paid twice for a repair and they did not fix it! Get real!

no gps signal

Hi..

First of all, do a FULL backup with win explorer or similar asap. Oh, did i mention backup? Do it NOW!
Done? Sure...? Great, then you can carry on.... :-)

- It seems you want to do a reset ?:
http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=6965

- You can also do a hard reset, but don't see why you should need to, but anyway, here's how to:

1. Hold reset button pressed for approx 15 sec
2. Press power button while pressing reset button
3. Release reset button while still pressing power button
4. Device should start, hold power button pressed until you see white text on screen, last line should read "RTC..."
5. Release power button

Hope this helps you to achive you goals...

before you start take out sd card. 1 turn tomtom upside down. 2 see reset button? 3 use paper clip to press (press for 15secs) 4 now turn on tomtom (hold power button for approx 5secs. 5 re insert sd card. after a few minutes you should have signal. hope this solves your problem.