I had the same problem. At first intermitant and then permanent. The power connector inside the based that the head unit snaps onto had the center post fall out. You need to removed the 4 small screws located in the threaded reseases. Then using a knife I pried the plastic halves apart. You need to break the ultrasonic bonding on the plastic, but everythign seperated where it should. Now you have access to the circuit board. I soldered in 2 wires which I brought our and soldered to a cigarette outlet cord. Then I screwed it all back together.
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Had the same problem with my MRM 700 back in 2005, only 2 months after I purchased it. They changed the connector, and it worked. BUT, few months later I had the same problem again. I haven't used it anymore since then (moved to another country), now I am trying to fix it but no warranty anymore..
get a new unit like any magellan mastreo series 4000 or higher or roadmate 800 or higher,i had a 700 they start having alot of problems after i did my research on here.i have the mastreo 4000 and the roadmate 800 both work great.
at the user menu press the "-" zoom out key the "+" zoom in key and the repeat button which is on top of your unit. Once your in the "hidden" menu, select reset user data.. your unit will reset and everything will be clean. If your trying to delete specific addresses I would use software to sync up and explore your MRM's files.
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I just got off the phone with India (Tech Service). I sent my Roadmate 700 for service in October. When it did not come back, I called 4x and had to prove I sent it in with a copy of the tracking number from UPS. It has taken 2 mos to resolve, but they are sending me a Maestro 4250, free shipping for $300.00. Their first offer was for a free 3100. I was told the Roadmate 700 series is discontinued.
Access the secret " " menu and reset user data, you'd be amazed at how much that can fix. At user menu (after reset) press "-" and repeat key at the same time. select "reset user data". Also, if your having GPS problems, you can also select reset GPS data.
Cigarette lighter plug problems are not uncommon, and - hopefully - this is the source of your problem.
Because the green LED on your plug is lit, it would suggest that the FUSE inside is okay. Still, it's worth checking! The plug is easy to open, and the fuse easy to inspect/replace.
IF the fuse is okay, the cord itself or the plug end that attaches to your Roadmate could be damaged. In order to determine this, you would have to check for voltage at the output end. But, you'd need a circuit tester and a wee bit of electronics knowledge to test it.
If you don't have access to a tester, then the easiest test is to simply purchase a NEW cigarette lighter cord. You can get them at most retail discount stores (BestBuy; Circuit City; WalMart; etc.); RadioShack; or directly from Magellan. They're generally less than $10.00!
Your probably right about it still not working even after the 5.32 upgrade. Although it could be the software, so try resetting GPS user data. Enter into the "secret" menu by pressing the zoom out key and the repeat button while at the beginning user menu. select reset GPS data.. If it's nothing to do with software, check your antenna and make sure none of the pins inside the connection are bent.. or the RF cable inside could be gashed/cut.. bent up.. do you hear a rattle when you shake your unit?
Try resetting user data. At user menu, press "-" zoom out and repeat button at same time. select reset user data, it will reboot automatically, then check to see if it is any better. If not, hopefully the software came with your unit and you can re-install it.
Good luck and let me know if you need help with the installation.
Typically I'd change out the hard drive. Your not able to access your location on the map right? or are you able to access the map at all? In your position, if your product is OUT of warranty. Open your unit up and make sure the cable going from the main board (big one) to your hard drive are tight. Other then that, try resetting user data. At the user menu (after restarting) press "-" and repeat button at the same time. Scroll down to reset user data, then see if anything changes. I'm almost positive it's your hard drive, and you can't just go out and buy one of those. So, good luck.. if nothing else you can just send it down here to Fort Worth, Tx.