It's a budget model and isn't designed very well. The cd mech will have to be repaired by a professional, but it will likely give you problems again in the future.
I have a xdvd710 it was installed properly and the cd and dvd part were working. then i came out and the whole unit would not even turn on. the power button just flashing red and made a weird sound. i also have a dvd that is stuck in it and i cant get it out because it wont turn on. how do i fix it or is there somewhere i can take it to get it fixed?
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