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If this is the model I think it is, your phone line cord is pluged into the base of the main handset. So let me see if I'm understanding your problem...You have a single line phone with two handsets, and your remote handset rings, but the main handset at the base unit does not. Since your second handset rings when called,your line is working, and your unit's base is working, as well, or the other handset would not ring. Therefore your problem is within the handset itself. I will assume you've made sure the ringer is turned ON and the volume turned UP. Use the Menu button on the handset to find these variables and make sure the ringer is ON and turned UP. Place the handset on the charging cradle. Press the ON button WHILE the phone is on the cradle. You might have to use the speakerphone button to do this. This will resync your handet with its base.
Please try this first (Reset the phone which requires the ringer to operate again with the main base)
Some Panasonic cordless phones come with up to five handsets each will need to be properly adjusted. You may need to set the main handset to synchronize with the base unit plugged into the telephone wall jack and assign special configuration numbers to the other handsets in order to properly identify each one within a specified location. One handset left in the turned on mode may make it impossible to place calls with the any of the other handsets. This will continue until either the battery dies or fails on the handset or the phone is switched off and replaced in its charger for charging again. Synchronize the main handset by pressing the MENU button on the handset, then pressing the down button IN order to select the number you wish to assign to that handset. Repeating this process if you have already done so will greatly decrease the level of errors experienced with panasonic phone
Hi,what makes it not to ring out is because,the ringer is damaged..and it needs replacement. Before you replace it,you can clean up where the ringer is,there might be dirt stopping it to work.But you have to unscrew the phone to see where the ringer is. Please if you have no knowledge about the phone,you can contact a skillful personnel for assistance.
Do you want to turn up the ringer volume or the call volume?
To adjust the volume of the ringer press the UP or DOWN arrow on the pad to bring up the main menu. Move to the 'Handset setup' icon and press OK. Select 'Ringer Setup' and press OK. Now select 'Ringer Volume' and OK. (At this point if you have 2 incoming lines you will need to select the correct line). The display will now show the volume, use the UP and DOWN arrows to adjust the volume. When finished press the OK button, then press the CALL END button to return to the main screen.
Adjusting the call volume is easier. When you are on a call use the UP and DOWN arrows to alter the volume.
I hope this helps.
Setting the Main Base Ringer Volume
The main base has three ringer volume settings: high, low, and off. You can change
the ringer volume while in standby mode or while an incoming call is ringing.
1) Press the ringer key.
You hear the ringer at the current volume level
([ ] High, [ ] Low, [ ] off) (if you set the
main base ringer volume to off, “Ringer off” is
announced) and it is displayed on the main base.
2) Press the ringer key repeatedly until the desired ringer
3) The system displays the new ringer volume.
Here is how to set your default ringtone:
__ Detail (2nd line .. if style:loud then line 2 will say Loud:Detail .. if style:soft then line 2 will say Soft:Detail)
Now you'll see
Click on Calls
Click on Music
Now you can set the default ringtone.
To set a specific ringtone for each person in your address book:
Click Edit Contact
Scroll down to Ringer ID
Now you can set ringer ID for that contact.