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Question about Lexmark JetPrinter X1185 All-In-One InkJet

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Lexmark X1185 won't scan.

I have a Lexmark X1185 and just got a new computer with Vista. I downloaded the correct driver for Vista, and it all seemed to be working great. However now, if I want to scan something, it doesn't respond at all. I can push the copy button and it scans the picture and prints a copy, but wont scan and save.

Posted by mflynn on

  • 2 more comments 
  • Anonymous Dec 28, 2007

    I downloaded the new Lexmark X1185 printer driver for Vista and followed the same install procedure described, but I'm still having problems installing the drivers. The message I get during install is "Wizard cancelled by user." I have temporarily disabled my Firewall, and I still get the same problems. Any advice?

    Thank you,

    Jay Luis

  • Anonymous Dec 29, 2007

    my printer wont connect

  • Anonymous Oct 07, 2008

    I have this exact same problem only its my lexmark p6250 and Ive long since lost the disc for it.

  • Anonymous Mar 27, 2014

    scanning options do not respond



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  • 62 Answers

I believe you have to push the scan button in order for it to scan and save. The copy buttons will only print either a black copy or a color copy.

Posted on Sep 15, 2007

  • Anonymous Sep 17, 2007

    What is the serial number of your printer and how is it connected to your computer?

  • Anonymous Sep 18, 2007

    You need to update the printer application driver, please follow the steps given below:

    1. Go to "Start" and "Computer."
    2. Double click on the CD-ROM drive letter (for example, D:).
    3. Double click on the "Applications" folder to open it.
    4. Double-click on the "Setup" icon with a CD on it to update the drivers completely."
    5. Please wait for few minutes and then try to restart your computer and open the All-in-One center again.

    Please follow the steps given below to perform the WIA scanning:

    1. Click on "Start," and "Windows photo gallery."
    2. Under "Windows photo gallery" click on "File" and " Import from camera and scanner."
    3. Select the "Lexmark P6250 printer" and click on the import button.
    4. To begin the scanning process, click "Scan Now."
    Let me know how it goes.

    Good Luck



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Related Questions:


InI lost the cd that came with my printer, I have a new computer now and would like to hook up my printer to it. Can I download the info that was on the setup disk to my computer?

You can download the Lexmark X1185 driver from the Lexmark website for free. Click on this link Lexmark X1185 Drivers. Select your operating system to download the driver. NOTE: Use Vista driver in Windows 7.

Lexmark X1185 (print trio) does not scan or copy since upgrading to Vista

Hello Barbhinkins,
Please find the vista driver for this printer at this link. Follow the instructions to install properly.

Hopefully this file will also have driver for scanner.


I can not install driver for x1185 when i change to use window 7

Unplug the printer from your computer. Uninstall the existing Lexmark X1185 driver from your computer by going to the Start menu ? Programs ? Lexmark 1100 Series ? Tools ? Uninstall. Then reboot pc when prompted.
When computer turns on, check the System type of your Windows 7 by going to the Start menu ? right-click on Computer ? Properties. Take note of the System Type, 32-bit or 64-bit.
To reinstall, use the Vista driver from the Lexmark website. Click on the link below:

Download, execute the file and follow the instructions in the software. Thanks.


I got a new computer with windows vista and it will not recongine the printer

To fix this you need to download the Windows Vista driver for your computer. The driver is basiclly is the software that allows your printer and your operating system to communicate twith eachother.

The Lexmark 1100 series driver includes the x1185 and you can download it here:

That should get your printing in no time , simply download it and run it!

Lexmark x 1185 on windows vista

hi you can get the drivers from lexmark site here Windows Vista --

if you need em for download


I need vista support software

hi selim2004,

You need to download the Windows Vista compatible driver for your X1185 at

Be sure to select the correct Windows Vista driver (there is one for Vista (x64) and one for Vista (which is the 32-bit version and the one you are most likely running on your PC)

Hope you find this information helpful in getting your printer to function correctly with your PC
Kind regards and thanks for using the FixYa service

Lexmark x 1185 on windows vista

icannot conect my lexmark x1185 to my compaq vista

Lexmark X1185 won't scan.

I have the same issues with a Lexmark printer, Lexmark printers are not very user friendly with Vista. What I did is create a dual boot with XP and installed the software for the printer there. If interested in that follow these instructions or contact lexmark support.

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