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Matt Mayville Posted on Sep 05, 2013

The printer status is listed as "error: 3 documents waiting". What do I need to do to get it to print properly again?

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Oct 12, 2008

SOURCE: Photosmart 2575 printer is offline - won't print

I have the same problem and i have no idea how to fix it please help!!!!!

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Anonymous

  • 3 Answers
  • Posted on Mar 14, 2009

SOURCE: Can't print because of Error-offline status.

I found out that the IP address on the printer was different from the IP address that was available when the printer was first installed. After spending days trying to fix this, it was resolved in less than two minutes.
Go to the Printer Folder in the control panal and choose to Add a Printer. You will see the option to add the new printer ( wireless). Chose to install, and it will install the printer under the new IP address. It worked instantaneoulsy.

You also need to make sure the IP address is inputted into the printer ( check your guide for how to input the IP address)

What I dont know how to do is to keep the IP address static. Afger, it is not practical to do this each time it changes. If only the last digit changes, it may be as easy as switching to the printer available under the current IP address.

Cheers,

DeniseA

Anonymous

  • 255 Answers
  • Posted on Jun 22, 2009

SOURCE: Printer installed correctly however will not print.

1. uninstall your printer
2. restart your system
3. re install your printer
4. after installation take a test print
5. hope this will correct your problem..
6. otherwise, run Advance system care to fix your computer problems, such as registry errors etc., due to some registry problem are some other problem in your software makes like this problems.. download from the following link..its a freeware software..download it and install it, Press CARE to start the program.

Advance system care (registry cleaner)
----------------------------------------------------
http://download.cnet.com/Advanced-SystemCare-Free/3000-2086_4-10407614.html

Anonymous

  • 198 Answers
  • Posted on Aug 03, 2009

SOURCE: HP 1315xi psc all in one error offline

Go to Control Panel- Printers
Right-click on your printer and click on Use Printer Online.

Hope this helps!

Ben Johnson

  • 686 Answers
  • Posted on Nov 08, 2010

SOURCE: my printer said is has

Give this a try.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&lc=en&dlc=en&product=374568&tmp_track_link=ot_search

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0helpful
1answer

Amber light on oki c3300 continues to flash and printer will not print

Here's what the owner's manual has to say:

Error status (Amber, blinking): you cannot continue to use the
printer. Intervention is required to recover from the error. Fatal
errors are irrecoverable and require a service call.

Blinking 1 (2S cycle)
An error has occurred but
printing can continue if you
press the ON LINE or CANCEL
switch.

Blinking 2 (500mS cycle)
An error has occurred. You
need to replace consumables
or remove jammed paper, for
example. The printer then
recovers from the error and
printing becomes possible
again.

Blinking 3 (120mS cycle)
A serious error has occurred.
rebooting or a service call is
required.

The Status Monitor in Windows provides a readable description
of the printer status corresponding to the indications of the
LEDs. In Mac, the printer driver provides status information
once you have sent a document to print. In Windows, if you
have the Status Monitor Preferences set to Pop up on alerts,
this readable message will be presented on screen whenever
an abnormal condition occurs.

There's no further information. Sorry.
tip

Samsung SCX-4500W restore wireless printing on cryptic error

For those having trouble wirelessly printing to their Samsung SCX-4500W printer from a Windows computer, I have this "easy" 13-step process that usually fixes my most common printing problem:

The symptom:
You haven't used your printer in a couple of days and have just hit the print button in an application you wish to print a document from. Instead of your printed document gracefully emerging from your printer, a Samsung status window appears on your computer above the task tray, cryptically announcing "The current printer port is not supported for the current printer status". You scratch your head in complete confusion.

The solution:
  1. Go into the room where your printer is. Observe that it has dropped its wifi connection and not reconnected automatically - the blue light indicating wifi is no longer illuminated.
  2. Turn off the printer, wait a few seconds, and turn it back on.
  3. Rebooting always causes a blank page to be ejected - how annoying! Open up the tray and reinsert the blank sheet.
  4. Wait for the blue wifi light to come on.
  5. Return to your computer and open the printer job queue window. Locate your document in this window with "Error" status next to it: right-click on it and select restart so its status changes to "Printing".
  6. After a while, notice the status has changed to "Error - Printing" or "Error - Sent to printer". Since restarting the job was not successful, right-click and select cancel. Press the OK button in the confirmation dialog. You may have to do this a second time before the job clears.
  7. Return to the application you printed from and re-print the document.
  8. Double-click on the blue Samsung "S" icon in the task tray. A window titled Samsung SX-4500W Series will appear in the lower right. Observe the status first says "Please wait..." then show the same cryptic message "The current printer port is not supported for the printer status". Grrrr.
  9. Check if your computer really can access the printer by opening web browser and typing its ip address. For me, it is 192.168.1.70. Alternatively, click the "Printer Setting" button in the window of step 8. Observe that the printer reports it is alive and ready for action. This is good.
  10. Check if any other Samsung software is able to use the printer: Open SmarThru 4 software, select "Scan To", "Folder", then hit "Scan" button. Observe that scanning from the printer works absolutely fine. Close SmarThru. So the problem is just the crappy printer driver.
  11. Close any Samsung windows you have open. Navigate the start menu to Samsung SCX-4500W Series->Maintenance. The installer will run in maintenance mode and find your printer on the network (and show its ip address), as well as an option to use it on "Local Port". Select the printer on network and click Next. Select "Samsung SCX-4500W Series printer driver" to repair and hit Next. The driver will re-install. Click Finish when done.
  12. Return to your application you wish to print from and activate the printing of the document again.
  13. The Samsung status window will once again appear in the lower right proclaiming "The current printer port is not supported for the printer status". Ignore this stupid message and close the window. Go to the room with your printer and with any luck, you will find your printed document waiting for you!

Once you are well practiced at this, and can fully appreciate how useless Samsung's software developers are, you can just do steps 1,2,3,4, 5, 6,11,12, and 13.
1helpful
1answer

How to solve 'error S01'?

1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).
0helpful
1answer

When a document is in the printer que under status it says Error

reboot your pc or laptop.unplug printer cables and plug again,check if there is paper jams located at the back
0helpful
1answer

HP Officejet J4580 All-in-one SerialNumberJob

open command prompt and give following commands
net stop spooler
net start spooler
repeat 34 times restart computer
3helpful
1answer

Cannot print with Lexmark x4875, Windows Vista OS.

You need to cancel all print jobs for a printer, you must have permission to manage documents on the printer.

1. Open printers by clicking the "Start" button , clicking "Control Panel," clicking "Hardware and Sound," and then clicking "Printers."

2. To open the print queue, double-click the printer you are using.

3. Click the "Printer" menu, and then click "Cancel All Documents." Depending on the printer, the item currently printing might finish, but the remaining items will be cancelled.

Next, you may have to change the communication format called the "Spool format."
Please follow the steps given below to change the spool data format:
1. Click on "Start," "Control Panel," "Hardware and Sound" and "Printers."
2. Then, right click on the Lexmark printer icon and left click "Properties."
3. Either on the "Advanced" tab or the "General" tab for some models, there is a "Print Processor" button, left click it.
4. This is the spool format setting. Under "Print processor" it should be set to "Lexmark 4800 series print processor." Next, under "Default datatype," select "NT EMF 1.008."
5. Click "OK" and exit back out to your desktop.
6. Please try printing again.
If this does not help the situation, please describe any differences it does make.
0helpful
1answer

Brother HL 5250 DN status shows "error". Won't print.

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud


0helpful
1answer

Problem getting hp deskjet 6540 inkjet printer to print

shut down the printer and computer both then on only the pc and cancel allthe pending documents from it then again shut down your pc check allthe wires connected properly then on both printer and pc.it will work properly.feel free for further assistance.
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