Failing to recognize tapes in Sun StorageTek C2 tape library

Hello!

I had the same problem with our Storagetek L40 library and had to get another robotic hand from a company named Instock Inc.
It was an easy fix. I just had to power off the L40 library, take off the old hand and put the new hand on, then turned the L40 library back on, and it worked great after that.
In the hand is a sensor that goes bad after time.

You should be able to find them on the web at instockinc.com I believe, and they should have the hand you would need.

http://docs.hp.com/en/541531-002/541531-002.pdf

Yes, you can open the CAP. I believe the menu has a function for that, like Select to Open CAP.

Did it ever work for you?

You don't have to assign the scsi id's on the drives. The L20 does that for you according to whatever you set in the drive config menu.

When you say the system 'forgets' the id's does that mean it saw them initially? Does it lose any particular one or all of them? What's the physical configuration - that is, what devices are on which scsi busses and what are their ID's? Any daisy chaining?

Is there a router in the mix somewhere?

That thing required a SCSI terminator pack doesn't it.

If so, is it working properly.

I've had those things go out on me before leaving me to pull my hair out many times.

Remove the server connection from the library.

power on the library, follow the display in the front panel. The library will do some checks. Note where it fails. Press the select button, it will display the some code message. With the error code refer the manual.

I'm having a similar issue.. anyone know how to fix these?

CH 2635
Library.c
Line 4231
Path 0000

sounds like your robot is stuck or something may have dropped onto the track on the floor which is restricting it's movement.

You will need to get a StorageTek engineer out onsite to have a look at the problem, the light will not dissapear until resetted by a engineer.

Ok, I'm confused... are you sure this isn't router that you're mentioning isn't a SAN Switch? A StorageTek/Brocade 3250 switch... and this is a StorageTek Scalar 100 Tape Library with Fibre aware LTO Drives. The Library Users Manual can be found at http://downloads.quantum.com/scalar/S100/omS100UsersGuide.pdf. Switch information can be found at http://www.storagetek.com/products/product_page2304.html. I'm not a Sun guy, so I would suggest that you contact them to find out which versions of firmware for the switch that they have certified. With HP, there are certain versions of firmware that they certify with HPUX... and specific versions of HBA drivers that work better with HPUX as well. If it is, in fact a Brocade 3250, I would suggest that you start with a "switchshow"... figure out which port drive 4 attaches to... do a "porterrshow #" (# represents the port found) to see the port error statistics... you want to check the loss of signal and link failure count. I would do an "sfpshow #" to see the status of the transciever as well. Let us know.