Last week we were getting partial rings, but we believe most afaxes were wtill coming through. I unplugged the machine and the missing faxes, etc, came through. Yesterday it rang, but no faxes came through. Today, it isn't ringing. We have a seperate line for the fax. I have tried to "reset" it. When I pick up the phone on the fax, I hear nothing. I tried picking it up and pushing "start." it says receiving but eventually goes back to the same "air" sound. Please help!!! It isn't even ringing now!
phone is not ringing but someone is callingphone is not ringing but someone is calling
AnonymousMay 16, 2008
I have problem with my personnal telephone line. When somebody call the fax strat after two ring. I have problem with my personnal telephone line. When somebody call the fax strat after two ring.
An expert who has achieved level 2 by getting 100 points
All-Star:
An expert that got 10 achievements.
MVP:
An expert that got 5 achievements.
Sergeant:
An expert that has over 500 points.
Expert
279 Answers
Re:
Oops, I disconnected from the chat with you after I said I would stay connected.
If you have any other questions, feel free to ask them here.
Just for our knowledge base, in case anyone else has this problem - it turned out to be a short in the phone line. When picking up the handset connected to the fax machine, there was no dial tone. When connecting the fax machine to another phone line, the dial tone returned. After swapping out the phone cord between the wall and the fax machine to be sure that wasn't the problem, Jriedel is now talking to the phone company about it.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
most new machines have a fax block mode to eliminat unwanted faxes coming through, just reset your fax machine to factory setings and then re load your personal data , this should rectify this problem
From everything that I've seen I don't see any way to tim stamp incoming faxes. Almost all fax machines should automatically time stamp outgoing faxes unless the user has removed that function for some reason. If you are getting faxes from people that don't include time stamps than the next best thing is to use the journaling feature. The 2820 can print a journal of past incoming faxes that will include timestamps of the past faxes recieved in either 6,12,24 hour or 2, 7 day intervals. The default is every 50 faxes. To change the settings:
Press Menu/Set, 2,4,2
2. Journal Period
Use Arrows to choose an interval
Press Menu/Set
Press Stop/Exit
Remove drum unit. in front of the toner cart. there is ether a green or blue slide lever. move the slide 10-15 times back and forth. make sher the slide is all the way over to one side. reinstall drum & make a copie. hope this works.
Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.
phone is not ringing but someone is calling
I have problem with my personnal telephone line. When somebody call the fax strat after two ring.
same
×