SOURCE: Toshiba Satellite L3550-S7812 - Following
Ok! I'm not an expert, but I took advantage of my Toshiba warranty and got some tech support. Fortunately, I remember what they told me to do and I wish to help. :D I have Windows Vista, so if something isn't quite the same, ask and I can probably clarify it for XP.
We will be editing the registry, so please back up your computer/set a system restore point.
First, make sure all programs and windows are closed, then open the start menu and type into the "command" into the start search field (for xp users, go to run, then type in "cmd") and press enter. This will open up the command prompt window. It's a black window.
Now, in the black box, type in "regedit" and press enter. This will open up the registry editor. We will be deleting two values from the registry in order to make the computer properly detect the DVD drive.
Once you have the registry editor open, you will have to open a series of folders to access the particular registry values that need to be deleted. It will be displayed like this:
Folder>Sub Folder>Sub Sub Folder
Please open the following folders in the registry editor in the following order:
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class
From here, you need to select the folder which is ninth from the top in the Class folder. The name of this folder is {4D36E966-E325-11CE-BFC1-08002BE10318
In this folder with an extraordinarily long name of jibberish, you will find two files entitled "LowerFilters" and "UpperFilters," respectively. Click on LowerFilters to select it then either right click and select the delete option or simply press the delete key on your keyboard, then confirm that you would like to delete it. Click UpperFilters to select it then repeat the process followed for LowerFilters.
Lastly, close all windows and restart your computer.
Your DVD-RW drive should work now. To test it, put in any CD/DVD/whatever.
I hope this helps and if it doesn't, then I apologize. I wish I could help more, but I'm just repeating the process Toshiba tech support went over with me.
Have a good one. :)
SOURCE: Video/Graphics Display Drivers
Go to Dell Support
Enter your model number and you will find all the latest drivers. I did the exact same thing you did with a Dell computer. Worked perfectly.
SOURCE: HL-DT-ST DVD +-RW GSA-H21N ATA Device is not
Right click on “Computer” or “My
Computer” in XP. Select Manage and then on the right side select device
manager. On the left if you see a yellow exclamation mark next to your
drive and were getting any of the above error codes then we have a
simple fix.
Go ahead and right click on the CD or DVD drive that has a yellow exclamation mark next to it and select delete or remove.
try to search:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Now that you are at the {4D36E965-E325-11CE-BFC1-08002BE10318} Folder on the right side you will see several entries. right Click and delete the Upperfilters and Lowerfilters. These will be remade once you reboot.
This will try to look for the drivers again..
the drivers might not be installed correctly you might have to uninstall the graphics card restart your computer then reinstall the graphics card and its drivers
you might have to physically remove your card to make sure there is no dust in the socket
If your computer came with a motherboard disc the drivers could be on it
Click start control panel administration tools computer management device manager scroll to display adapters + to expand you might see a yellow question mark ? or exclamation mark ! or a red X right click select reinstall drivers
hope this helps you
http://www.updrivers.com/drivers/Video_Card/Powercolor/26/275.html
hope this helps
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