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Question about Olympus Stylus 400 Digital Camera

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Lens doesn't retract when cover hits it. Only way to get lens to retract is to take out battery, put it back in, and then the lens slooooowly retracts, but will bounce back out if cover is closed quickly...Going to Europe in 2 days..should I buy a new camera???

Posted by leer on

  • 1 more comment 
  • bdavila May 25, 2008

    I'm having the exact same trouble with my Stylus 300.

  • fpbuk Sep 02, 2008

    I am having the same problem with my stylus 300/400 Camedia!! The lens will extend and take perfect photographs, however it will not retract when you push back the cover. The only was is to remove the battery and reinsert it, then the lens will retract, but you have to be quick and close it or it will extend again. I cannot imagine that this could be good for the motor mechanism??



    Does anyone have a fix for this? The camera shop wants £100 minimum to open and try to repair.

  • Anonymous Apr 10, 2009

    I have the same problem, but have found that I if I put pressure on the bottom/front part of the lens cover while sliding it, that often works. My camera still takes good pictures, so it is more of an annoyance than anything. Good luck.

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Ginko

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  • 19,396 Answers

The original problem was a camera with jammed lens mechanism or faulty lens motor. I think the camera had been replaced.

The following post is directed to new users following up on this thread, as the original problem had already been sorted:

When the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.

If still no luck , then the camera must be disassembled to fix the problem.

Possible reasons are :

  • Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
  • Main board faulty.
  • Ribbon cable to main board broken or connector defective.
  • If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.

If the camera is less than one year old will be replaced by manufacturer.

If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

Posted on Apr 10, 2009

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The manual o page 157 says : Lens will not retract. Do not open the memory card/battery cover while the power is on. After closing the memory card/battery cover, turn the power on then back off (pp. 17, 18).
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