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Question about Motorola Mobility H700 Wireless Headset

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H700 connects then disconnects self

Hi...I just got me a new motorola H700 headset seeing that I accidently drfove over my other one. I charged it and it paired with my phone without any problems. However when i went to use it tonight it connect then quickly disconnects and the purple light stays lit. I deleted it and started over but that didn't the equipment faulty or am i not doing something right. your help is appreciated

Posted by deeda on


3 Answers


Thank you Thank you Thank you!!!!!

I had tried everything, and your suggestion worked.

For those of you who are having trouble go to device list and click remove device.

Then turn your phone off, and then back on.

Press the call button on the headset until it turns purple, and open the boom.

Click scan for device on the phone, and then once found click pair.

My problem was that once I went through these steps it would say it was pair, and ask for me to connect. The headset would either stay purple or flicker blue, and the phone was say connected like it was stuck. I actually left it for over 2 hours once.

Once I had turned my phone off and on it just connected right up and now works.

Posted on Jul 08, 2008



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I had the same problem with my Razor. The solution to the problem is the do a Master Re-set on your phone. To do a Master Re-Set, you will need to go to settings and tools=> select Initial Setup=> select master reset. Your phone will power off or it will go to the main menu so just wait a minute or two. Next you would pair your phone again with your Bluetooth.

Generally, this problem occurs for those of us that leave our cell phones on continuously. It is suggested that you turn your phone off at least once a week.

Posted on Dec 13, 2007



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Sound like a defect, I've seen this problem before right out of the package. Bring it back to the retailer and they should swap it for you. Good luck!

Posted on Sep 13, 2007

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Your phone and H700 should now be connected.

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