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Anonymous Posted on Jul 24, 2017

I have a Dell B1265dnf laser printer. Been using it for a week and it has been working great. However today, on everything I have printed today, the toner rubs off. The paper comes out of the printer cold and even the lightest touch rubs the toner off of the paper. I've restarted the printer, rebooted the computer, played around with the paper settings, but nothing has fixed the problem. Any help is appreciated.

1 Answer

cwradio73

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  • Master 1,162 Answers
  • Posted on Jul 24, 2017
cwradio73
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There is a thin hair size wire that heats up on laser printers. Apparently yours has failed. It will need professional service.

5 Related Answers

Anonymous

  • 417 Answers
  • Posted on Jan 21, 2008

SOURCE: Horizontal Striping Problem on a Dell 5100cn

As you have just replaced the drum you may have a faulty drum unit put old one back in a test if lines go way then return drum to store and get a replacement. If they do not go the check the toners and the fuser unit.

Thanks J

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Anonymous

  • 1 Answer
  • Posted on Jul 17, 2008

SOURCE: Pages full of toner / toner streaking

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

Anonymous

  • 3 Answers
  • Posted on Jan 29, 2009

SOURCE: Dell 3110cn Laser Printer No paper detected 024 965

remove papaer tray and look for a small black arm which should swing freely it most likely hangs down from the base of the machine or it may be jammed up into the slot it enters to activate the papaer detect switch
LUV
JAFDEE

Anonymous

  • 49 Answers
  • Posted on Feb 27, 2009

SOURCE: dell 1700 laser printer

Call Dell. the 1700 has special reset instructions for resetting the drum count.

Hallbert

  • 2 Answers
  • Posted on Jul 08, 2009

SOURCE: who can fix my printer from paper jamming?

If you mean that the print cycle starts, but the "Paper Jam" lights up at the point where the paper starts to enter the drum, here's what I found worked.

The rollers that feed the paper come down onto the clean sheets on a plastic, spring-loaded arm Those rollers sometimes get too slick after a lot of use and they won't push the paper up and into the drum -- they slip like worn tires.

Solution: slip the rubber "tires"off the plastic roller "wheels" and reverse them, inside-out. Put them back on the wheels and the new rubber surface will probably push the paper just fine.

To do this you have to turn the machine upside down and remove the paper tray. I would unplug the unit and remove the drum as well before trying this.

Good luck.

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