When a cycle is started the washer begins to fill. Instead of filling the drum water spills out of the front of the detergent dispenser under the drawer. I removed the drawer and watched the water go into the hole that I assume leads to the drum. The water quickly overflows and leaks out the front.
We had the same problem, It was a pair of sock stuck behind the seal in the drum blocking the water inlet to the drum. Like others we managed to get our fingers between the metal of the drum and the rubber seal near the detergent dispensor to remove the sock.
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Re: he2 leaking from detergent dispensor
Plug off the wall, etc. Remove the rear cover. There is a thin tube coming from the control panel area to the base where the water exits, this should not be blocked, remove from top and blow to check, refit. Next clean out your outlet filter, it could be clogged, refit. This tube controls the water level.
Another thing that could be the problem: Try to take the top of the machine off; there are three tubes coming into the dispenser box, these may hv come loose or something. Connect well.
Tmichaelh had it right, I had same problem-water leaking out the front of the detergent dispenser drawer. It was a pair of underwear stuck behind the bellow seal in the drum blocking the water inlet to the drum. You can just get your fingers between the metal of the drum and the rubber seal to feel the inlet which is below the detergent drawer. tc
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The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?
Only leaks when filling
Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above
there is a water inlet on the right side of the detergent filling cup to flush out the dry detergent. take out the fill and it is midway back on the right(little rubber hose) once you locate that take the top panel off and follow the hose, should lead to a silinoid. this is most likely sticking open, or the line is broken and dumping water into the washer cavity instead of in the detergent cup. hope that gets you started in the right direction.
Found a post online. A garment got lodged between the inner and outer drum blocking the fill port preventing the water from entering the machine - instead it came out the front of the machine at the detergent fill. Pulled out the garment and now works fine.
I had similar issue. Fill tube running from the bottom of detergent tray to the washer drum was plugged.... (by a sock!!!). How did it get there? I'll tell you. You see the drum seal (around the inside of the door) is not a tight seal. You can actually reach up behind it from where it meets the top of the drum. Anyway in my case, a sock made it's way through that seal and outside the drum and into the drum containment vessel. So when the drum spun (to dry the clothes and empty the water) it made a terrible noise. The sock became lodged at the base of the fill tube opening and plugged it thus not allowing any water into the drum. Instead, when filling, the water just flowed out from the bottom of the detergent tray and onto the floor. I hope this helps.