Im suprgrl22 cannot access menu through windows media playeri need help (player is sandisk-sansa)

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626 Answers

You cannot access the Menu or the music?

Posted on Sep 12, 2007

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Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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