IRiverT10 1gb

when i play it shows no data

I hope you backed up all your song files to disc. The 2488 has a built in hard drive just like any computer. If it has actually froze up, you will loose all song files when the technician repairs your hard drive.
I hope you tried pressing the "no/exit" key before simply unplugging the unit. I've seen and heard alot of people who have lost patience and just unplug the 2488 from the power source.
Good luck!

Been using this for a few months. Froze up on same song while on vacation last month, and continued to play same song on repeat until battery went down. Now is frozen with "Do Not Disconnect" as it was being charged on my laptop. Attempted to unplug and plug back in and Windows gives DO NOT DISCONNECT!!!!!

I am having the exact same problem!!!!!

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I found a solution which is very easy! Just reset it with holding the buttons ON/OFF, REC and HOLD ant the same time!!!

i would recommend that you use the device to format it...inside the device under setting there should be a format option..use that option and see what happen

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

try taking out the battery and re-installing it. or try connecting to PC without a battery in it.

Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.
Good Luck

The updater that I could find directly via iRiver support did not work, but based on one of the other tips, I googled for the Version 2.7.0.0 updater ([MTP] iriver Firmware Updater for MTP devices).
http://www.iriver.com/flash/popup/flash_pop.asp?board=down&code=736

I recommend that you try the "normal" updater from the website (maybe yours is not an MTP version), and if that can't recognize your player, try the updater from the link above.

Note: The updater seemed to hang at 50% for over 5 minutes... I gave up and unplugged it. Then it asked me if I wanted to upgrade the firmware. "OK," I said. It took a few minutes. The screen went blank. I put in a fresh battery. Turned it on. It works. I was able to use Media player 11 to synch some songs to it.

BTW: It did blow away all the songs on the device, even though I chose "update" instead of "recover".