The best option is to order online. I have found a site that sells parts and this might help you. Follow this link: http://www.vacpartswarehouse.com/Hoover-U5242-s/1389.htm then go through the list and select the last number 13 within the list which is the actual hose. It will require that you provide information as this part is rarely ordered as it says when I did a check. I hope this resolves your issue
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