HP Photosmart C6180 colors no good - missing colors & muted. No longer aligns print when requested, per HP note at end. Already cleaned print heads,[OK], aligned printer numerous times-doesn't work. Instslled all new HP ink-no work. HP no help. Colors come out muted & mixed. Appears DK BLUE not loading or working, pehhaps ink tubes? blocked. When tested colors, at bottom 1 of the pinks? has some blue lines mixed in it. Need more info?????

Dileep Keshavanarayana

• 983 Answers

SOURCE: hp photosmart c6180

you are good at taking things apart and not destroying them, then the problem can usually be fixed easily.

Remove the ink carts.
on either side of the carrage there is a screw, remove both of them.

CAREFULLY slide out the silver bar those screws are holding. Be sure to note its orentation for putting the thing back in later.

also carefully remove the silver "fingers".

remove the black clip/cover on the right side of the carrage that covers the ribbon cables.

lift the head (you see 4 nipples in there-- that is the top of the head assembly)

gently pull out the ribbon cables.

on the bottom of the head is 2 screws, remove them

now the head will come into 4 parts. Nipples, Gasket, nozzle block, and a metal guard.

get some windex with amonia.

soak the parts for a day or 2.

blot dry, then let it set for atleast 2 days to be sure it is COMPLETELY dry.

reassemble, charge the ink, do the printers head cleaning, and boom. back in business.

this works 90% of the time

Posted on Feb 09, 2008

SOURCE: HP Photosmart C6180 won't print

HP C6180
won't make a Document copy...because it won't print in black ...will print in color any time from PC.
rebooted...won't print black in alignment or cleaning modes.
Any ideas?

Posted on Jul 14, 2008

Rob Hufault

• 15 Answers

SOURCE: HP Photosmart C6180 goes Offline in Vista

Solution A:

Download and install this Critical Update for your printer directly from HP.

Solution B:

There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".

3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.

4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.

Solution C:

1. Set the printer to a static IP address
2. Logon to the machine as the administrator or with admin rights.
3. Remove/Reinstall the printer using the IP address

Posted on Dec 14, 2008

SOURCE: Carriage Paper Jam in Photosmart hp c6180 all-in-one-printer

Here's what you do. Take a look at the photo below.
Open the cover of the printer, where the ink cartridges are located. Behind the ink cartridges is the carriage, which is a box that moves side-to-side on a pair of rails. It's the thing that sprays the ink onto the paper.

You have to reach in with your hand and slide this thing to the center. Then, look to the very sides, left and right, for any bits of paper. If you look at the second picture, you can see my finger pointing to a small bit of paper that tore of and got jammed into the side. See the little crumpled bit of paper? It's preventing the carriage from sliding all the way to the right. You could have little bits on the right or left side. I had to reach in with needle-nose pliers to grab the paper bits out, but maybe your fingers are small enough.

Once the little bits of paper were out, I was back in business. Good luck!

Posted on Apr 20, 2009

SOURCE: HP Photosmart C6180 won't scan documents

Maybe those were instructions for a PC--I seem to remember a solution center when I used a PC--but I'm not quite sure it tracks on a Mac with Snow Leopard. Here's how you should be able to get it to work on a Mac: - Open System Preferences - Click to open Print and Fax - Click on Options and Supplies - Access the Printer Webpage - After placing your document on the faceplate, hit scan on the computer screen. Then you can preview your document. Since I wasn't sure where I'd find the resultant jpg file, I just did a drag and drop to my desktop and invoked the "save as" option.

Posted on May 26, 2010