Question about Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15

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Fisher paykel washer

My fisher paykel of 6 years or so will not rinse or spin. It agitates but will not spin the clothes? I have only tried what my book says which is virtually nothing and that is what it is doing too? Help--I have a teenage daughter who washes alot of clothes.

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  • sukiesue Nov 03, 2007

    will not drain or spin

  • bfsam Sep 26, 2008

    I have the fisher paykel eco smart washer and dryer. the washer will washer but will not pump the water out and will not spin, the pump was also leaking a little. It starts to let the water out but after just 5 seconds it stops dead. mine is 3 years old and have extended warrenty. called them to repair it, that was 9 days ago. they have not received the pump from fisher paykel yet. they called them and fisher paykel don't know where the order went. fisher paykel don't even know how it was shipped or the traceing number. I have 5 people here and need my washer. Might I add mine is a GWL11



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The drain pump is jammed. Switch off and remove the plug from the wall socket. Tilt the machine back so you can look under it. On the right you will see a motor which looks like it is upside down. This is your drain pump. Remove the wiring harness from the pump and turn the pump clockwise while pulling back the little white plastic clip which holds the pump in place. Clean thoroughly and replace pump.

Posted on Nov 03, 2007

  • mkrajcir
    mkrajcir May 06, 2012

    This worked for us! We were able to clear this pump and now it works just fine. Thanks so much for posting this. It saved us an expensive visit from a repair man. This made my day today! THANK YOU!


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This is great it works and saves a $100 service call. I will be doing this about every 3 years as a maintenance item. Just one note to clarify things.
After pressing the little white clip, you have to twist the whole motor assembly COUNTER clockwise about a 1/4 turn. It then will pull straight out. You will see a mouse-sized ball of fuzz that has knocked itself together and is plugging the drain. Just pull the fuzz out. Then put everything back the way it was before. Be sure the motor assembly is correctly and fully twisted back into place; otherwise, it won't be completely sealed and you will have a water leak.

Posted on Jun 01, 2010

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Thank you, thank you, thank you fanny! That was so easy! I can't believe I just fixed my washer in 5 minutes!

Posted on Jun 26, 2008

  • Gregwood111 Jun 25, 2011

    Great advice, worked like a treat!

  • roboverson
    roboverson Oct 03, 2012

    I had nothing behind the pump but I removed the hoses as well and found a penny lodged in there..removed it and it worked perfect! Thanks


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