I am printing cards and a white line has appeared across the face of the photo. The card looks good on the computer screen and print preview, but a white line comes off on the printing. I changed out the cards and then line was still there.
Unfortunatly is sounds like a "print head" type of problem. By printhead I am refering to the assembly that causes the film to transfer to the card.
I would suggest creating a card project that has a full photo as the background.
This will show you if the streak runs the length of the card.
It could just be dirt or an obstruction in the card path. Try the alcohol cleaning cards.
Dissassembly of this printer is a crap shoot.
I have done it once. It is one of those things that is best left to someone good at printers or best by someone experienced on these.
if all else fails call a dealer like Datacard and ask about depot repair.
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Try cleaning your printer first using the Evolis A5011 Cleaning Kit. If the line is solid and goes across the length of the card, you might have a burned/damaged pixel. Check with Evolis or your Evolis Card Printer supplier for warranty information, your printhead might still be under warranty.
The issue is that the monitor in not getting the signal. This tells me that the video adapter ( or on board video) has went bad. Try another video card if all your doing is social media and surfing you can pick one up for around 20.00
First, try to determine if it is printing a white line, or if an obstruction is possibly scratching the card surface; if it is an actual white line, then you probably have a pixel out in your printhead. Your printhead must be replaced.
The normal cause of lines across the LCD of a laptop is a damaged video
cable. The unusual cause would be the video card itself.
To determine which item is at fault, you need only attach an external
monitor to your laptop's video-out, and then swap your monitor view to
'both' or mirrored (usually just the function key (FN), plus one of the
Fkeys...look for an off-blue picture of a monitor on the Fkeys).
If the lines across the screen also appear on an external monitor, then the video card is damaged.
If the lines only appear on the laptop's LCD, but not the external
monitor, then just the laptop's internal video cable is damaged.
Try formatting the memory card in the computer then format it again in the camera and see if that clears the problem. Also try another memory card but if the problem persists it probably needs a repair.
If the photo shoot out show white , the obscure (quality
variation), and even horizontal line ( white lines), and so on over-exposure
cases, even if the use of anti-tremor, set to default values are invalid,
because the camera shutter fault.