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White Line on Card

I am printing cards and a white line has appeared across the face of the photo. The card looks good on the computer screen and print preview, but a white line comes off on the printing. I changed out the cards and then line was still there.

Posted by alfonse57 on

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Unfortunatly is sounds like a "print head" type of problem. By printhead I am refering to the assembly that causes the film to transfer to the card. I would suggest creating a card project that has a full photo as the background. This will show you if the streak runs the length of the card. It could just be dirt or an obstruction in the card path. Try the alcohol cleaning cards. Dissassembly of this printer is a crap shoot. I have done it once. It is one of those things that is best left to someone good at printers or best by someone experienced on these. if all else fails call a dealer like Datacard and ask about depot repair.

Posted on Sep 12, 2007

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Fargo HDP5000 horizontal white line on photo only. Cleaned the printer head, used the long & short card to clean printer, changed ribbons & still having issues.
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Fargo HDP5000 horizontal white line on photo only. Cleaned the printer head, used the long & short card to clean printer, changed ribbons & still having issues.

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