Question about Fargo DTC510 Card Printer

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White Line on Card

I am printing cards and a white line has appeared across the face of the photo. The card looks good on the computer screen and print preview, but a white line comes off on the printing. I changed out the cards and then line was still there.

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Unfortunatly is sounds like a "print head" type of problem. By printhead I am refering to the assembly that causes the film to transfer to the card. I would suggest creating a card project that has a full photo as the background. This will show you if the streak runs the length of the card. It could just be dirt or an obstruction in the card path. Try the alcohol cleaning cards. Dissassembly of this printer is a crap shoot. I have done it once. It is one of those things that is best left to someone good at printers or best by someone experienced on these. if all else fails call a dealer like Datacard and ask about depot repair.

Posted on Sep 12, 2007

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Posted on Jan 02, 2017

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1 Answer

I have an Evolis Pebble 4. For each card printed, a white thin streak appears. This streak cuts through the entire card.
Try cleaning your printer first using the Evolis A5011 Cleaning Kit. If the line is solid and goes across the length of the card, you might have a burned/damaged pixel. Check with Evolis or your Evolis Card Printer supplier for warranty information, your printhead might still be under warranty.

-- The Pros at www.DiscountIDStore.com

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Just boot to BIOS (either by pressing Del, F2, F10 (depends on the laptop brand).. upon turning on the unit). If the white lines appear, your problem is with the LCD screen.

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1 Answer

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To determine which item is at fault, you need only attach an external monitor to your laptop's video-out, and then swap your monitor view to 'both' or mirrored (usually just the function key (FN), plus one of the Fkeys...look for an off-blue picture of a monitor on the Fkeys).

If the lines across the screen also appear on an external monitor, then the video card is damaged.

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go to this link

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It's need repair camera machine shutter.

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