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Installation I have a 6 month old packard bell computer with vista and have installed the software from logitech successfully for the logitech precision gamepad. Trouble is after i plug in the device as requested, windows does not recognise the device, or any other device, please help!

Posted by bennyboyzim1 on

  • bennyboyzim1 Oct 06, 2007

    Thank you very much for your assistance, it helps to know that we dont have to give up yet. You were right assuming my logitech precision gamepad is usb. Sorry about the lack of information. I followed your instruction re going to the logitech site and downloaded the drivers i needed, tried different usb ports (I have 3), but the problem is still there. I would agree with you that there is something wrong with the laptop, because all the devices were working before. Windows knows something is plugged in but doesn't know what it is. It crashed about a month ago, everything froze so i had to turn it off and on. But everything else works. I can plug my headphones in and use the dvd rewriter thingy also. Will the computer specs help you to help us? Packard Bell MZ35-V060 CELM410 V0.18, 16,1,2007, MS-Model ARGS1 IN0038 x86-based PC, Intel (R) Celeron (R) M CPU, 420 @ 1.60Ghz, OS:Windows vista home basic, P/N:PB77Q06901, Version 6.0.6000.


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First, I'm going to assume this controller is usb and not wireless, blue-tooth, or gameport. Second, if you have a usb mouse or keyboard and it works fine, then its going to be that you need to find vista drivers for your device and install the drivers before plugging it in. If you have another usb device, try plugging it into the usb port and if it doesnt work either your computer is faulty or you need to update it. Vista is rather fickle when it comes to drivers and what not. Instead of windows coming out with the drivers, they let other people come out with them then they endorse those drivers. Try going to logitechs site, they are usually extremely helpful and easy to navigate. You can probably find drivers for your device easily. If you need any more help, let me know, I'll find you a few other solutions.

Posted on Oct 05, 2007

  • Anonymous Oct 06, 2007

    Well, did you try using a usb mouse in your usb ports? You can try talking to logitech as well, drop them an email and see what they say...and try dropping packerd bell an email as well. They may have information that I cant guess. There are some problems that they intentionally don't publish online. I also cant find tech info in forums online for your laptop...

    Usually freezing doesn't end the life of your usb ports. Some times if you plug and unplug things out of your usb port often enough, you may loosen the solder. I had that happen to me before.

    Good luck!


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